codegreen
Well-Known Member
- Reaction score
- 34
- Location
- New Brunswick, Canada
Sorry, I re-read your excellent list of things you tried three times, and somehow missed that each time.
PC not loading sites other than Google's
- Thread starter tek9
- Start date
Sorry, I re-read your excellent list of things you tried three times, and somehow missed that each time.
In Network and Sharing Center, look for "View your active networks" and click on the icon for the network he's using (NOT the link that ID's it as Work, Home, Public). A window will pop up and there should be a "Merge or Delete Network Locations" at the bottom of it. Pop in there and clean out everything but your shop network.
Last edited:
Update:
I'm logged in via Teamviewer so I can't try the USB NIC option, but everything else didn't do much.
Tried deleting the other networks, nothing.
Tried HitmanPro, nothing.
Tried changing the modem internal DNS settings to disable DNS Assistance (I don't know what that does, just found it on Verizon's website, and figured it couldn't hurt at this time), nothing.
Tried to transfer the Firefox stub installation file via Teamviewer file transfer and install it through that. The file transfer worked, but Firefox couldn't download the installation file.
Windows updates don't work, because they can't download anything.
Changed the default webpage to bing. Here's the kicker: in IE it takes very long to load either Google or Bing, but eventually they load. Chrome is faster but they both load. Now Bing search works, same with Bing maps, Bing news, just like Google. But clicking on any links from there doesn't work. I tried to see if Yahoo or Dogpile work, but they don't. Reset IE to defaults, but MSN doesn't work.
What does this tell us? Google and Bing sites work, but nothing else. IE resolves pages very slowly at first, but Bing searches work faster.
I'm logged in via Teamviewer so I can't try the USB NIC option, but everything else didn't do much.
Tried deleting the other networks, nothing.
Tried HitmanPro, nothing.
Tried changing the modem internal DNS settings to disable DNS Assistance (I don't know what that does, just found it on Verizon's website, and figured it couldn't hurt at this time), nothing.
Tried to transfer the Firefox stub installation file via Teamviewer file transfer and install it through that. The file transfer worked, but Firefox couldn't download the installation file.
Windows updates don't work, because they can't download anything.
Changed the default webpage to bing. Here's the kicker: in IE it takes very long to load either Google or Bing, but eventually they load. Chrome is faster but they both load. Now Bing search works, same with Bing maps, Bing news, just like Google. But clicking on any links from there doesn't work. I tried to see if Yahoo or Dogpile work, but they don't. Reset IE to defaults, but MSN doesn't work.
What does this tell us? Google and Bing sites work, but nothing else. IE resolves pages very slowly at first, but Bing searches work faster.
I don't know what happened but I gave up and did a system restore to before I installed the Antivirus. That took out Avast, took out Easeus Todo Backup, brought back Scorpion Saver and something else.
I uninstalled Scorpion Saver, rebooted a few times, and everything seems to be working.
Now I'm gonna have to install Avast and Easeus one by one to see if anything untoward happens. What could it have been? I don't want to go thru this again. Ideas?
I uninstalled Scorpion Saver, rebooted a few times, and everything seems to be working.
Now I'm gonna have to install Avast and Easeus one by one to see if anything untoward happens. What could it have been? I don't want to go thru this again. Ideas?
BrentfromZulu
Member
- Reaction score
- 2
My only thought is something corrupt with the Internet Explorer installation. Perhaps deleting IE and Reinstalling would've resolved the issue.
Also, more often I will run SFC /scannow , although I don't think it would have resolved this issue.
I was thinking maybe some Windows Updates that were installed prior to returning the machine to the customer might have corrupted something, but that still doesn't answer why it worked fine at the shop.
Update a few months later....
Digging up an old thread of mine to update whoever is interested...
A few months after I finished with this client (Nov. 2013), he calls me back that the PC has a virus. It was something Brontok or other, cleaned it out good, installed a full version of Kaspersky IS, Adblock+, Unchecky, verified everything was working at the office (I use Cablevision).
I checked his usual sites, The Wall Street Journal, Gmail etc., checked his Outlook, Windows and Kaspersky Updates, and everything worked perfectly.
I returned it to him and set it back up with his Verizon DSL, and sure enough the same problem reocurred: only Google and Bing sites work, and so does his Outlook email, but no search links and no other sites. Reset his modem, browsers etc, Tweaking AIO, nothing. My laptop connected fine, his computer can ping the sites, but can't load them.
To make a long story short, I plugged in a USB NIC and it worked immediately after installing it. So for some reason his built-in NIC was bad in a way that only allowed it to work at the shop, and only with Google and Bing sites at his home.
So +1 for those that suggested this, and in case anyone runs into some other oddball issue such as this, I suggest you try the USB NIC before wasting so much time like I did.
Digging up an old thread of mine to update whoever is interested...
A few months after I finished with this client (Nov. 2013), he calls me back that the PC has a virus. It was something Brontok or other, cleaned it out good, installed a full version of Kaspersky IS, Adblock+, Unchecky, verified everything was working at the office (I use Cablevision).
I checked his usual sites, The Wall Street Journal, Gmail etc., checked his Outlook, Windows and Kaspersky Updates, and everything worked perfectly.
I returned it to him and set it back up with his Verizon DSL, and sure enough the same problem reocurred: only Google and Bing sites work, and so does his Outlook email, but no search links and no other sites. Reset his modem, browsers etc, Tweaking AIO, nothing. My laptop connected fine, his computer can ping the sites, but can't load them.
To make a long story short, I plugged in a USB NIC and it worked immediately after installing it. So for some reason his built-in NIC was bad in a way that only allowed it to work at the shop, and only with Google and Bing sites at his home.
So +1 for those that suggested this, and in case anyone runs into some other oddball issue such as this, I suggest you try the USB NIC before wasting so much time like I did.
HCHTech
Well-Known Member
- Reaction score
- 4,218
- Location
- Pittsburgh, PA - USA
I won't pretend to know the inner workings of NIC hardware, but I just can't imagine a hardware issue causing this behavior. It just has to be software, doesn't it? Drivers, Windows networking, firewall....something. Weird.
That's why this was the last thing I tried. Still can't figure out why it would work fine in the shop.
Only thing I can think of is that the modem has the NIC's MAC address cached somewhere, or the NIC has the modem's MAC somewhere, and something between them is causing this. Maybe they just hate each other....
I don't know. Just glad it's working now.
Tried that when I was there. In any event, he has Kaspersky Internet Security installed which has its own firewall, so I think it turns off the Windows Firewall.
Xander
Banned
- Reaction score
- 66
- Location
- Niagara region, Ontario
That's why, in D7II, that (among many resets) is part of any disinfection. What's being described here sounds a little farther from the ordinary, though.
Similar threads
