Netgear EX7000 IP issue

[BO Terry]

I set up a brand new Netgear AC1900 WiFi Range Extender Model: EX7000 range extender today (I've set up several of this model with no major issues). It is connected through the ISP provided wifi/router. I used the simple WPS setup, then logged into the mywifiext.net interface from my laptop. I tried updating the firmware from here which failed through the app so I downloaded it manually to the laptop, and then updated it by browsing to the downloaded file. From there, I moved the extender to its new location (same location as the previous unit, plenty of signal strength).

When I connected the desktop through the ISP's WiFi, I get issued a 192.168.1.x IP (though weak signal, thus the extender). When I connect through the EXT Wi-Fi, I get issued a 169.254.37.x IP address on both their desktop and their wireless printer. What is really weird, is that I CAN get on the internet with the 169 address, though some sites seem to be unreachable (like weather.com).

I had to leave the site before contacting NetGear support but have talked to them since. As expected, they suggested resetting the extender to factory settings and redoing the setup. Any other suggestions?

 

[thecomputerguy]

I set up a brand new Netgear AC1900 WiFi Range Extender Model: EX7000 range extender today (I've set up several of this model with no major issues). It is connected through the ISP provided wifi/router. I used the simple WPS setup, then logged into the mywifiext.net interface from my laptop. I tried updating the firmware from here which failed through the app so I downloaded it manually to the laptop, and then updated it by browsing to the downloaded file. From there, I moved the extender to its new location (same location as the previous unit, plenty of signal strength).

When I connected the desktop through the ISP's WiFi, I get issued a 192.168.1.x IP (though weak signal, thus the extender). When I connect through the EXT Wi-Fi, I get issued a 169.254.37.x IP address on both their desktop and their wireless printer. What is really weird, is that I CAN get on the internet with the 169 address, though some sites seem to be unreachable (like weather.com).

I had to leave the site before contacting NetGear support but have talked to them since. As expected, they suggested resetting the extender to factory settings and redoing the setup. Any other suggestions?

If it's a business I say they pony up for a drop and then go ubiquiti with a POE switch. If it's home I've had decent success with Google Home Wifi. I've never been a fan of extenders. I know the Google Home Wifi is basically based on extending but it seems to work better than mixing stuff together.

 

[Diggs]

The 169.xxx... address is external. The WiFi extender is not getting addresses from the router. Check your settings again. Be sure it is set as an extender and not an access point and that the gateway is set. I'm guessing WPS did not do its job. I've used this model a few times. I'm not a fan of extenders but it does OK. (I've even used this as an Ethernet connection to a WiFi network and turned off it's radio.)

 

[Markverhyden]

The 169.254.x.x is not a publicly addressable range, anything outside of that second octet is.

https://www.iana.org/assignments/iana-ipv4-special-registry/iana-ipv4-special-registry.xhtml

Personally I've never tried to see if I could make it work in a NAT environment but appears that traffic is getting translated.

 

[GTP]

The 169.xxx... address is external. The WiFi extender is not getting addresses from the router. Check your settings again. Be sure it is set as an extender and not an access point and that the gateway is set. I'm guessing WPS did not do its job.

This ^^
Try setting it up without using WPS. Not familiar with that model but can you log into it and assign an IP?