Need video card help

[JasonRulesUDont]

I'm trying to install an ATI Radeon 7500 video card on my new computer running Windows XP. Right now I'm using ATI Radeon HD 3200 which is better but it doesn't have s-video. I've got it working just fine on Windows XP on an extremely old computer. I installed the drivers normally through Windows' found new hardware wizard. I then uninstalled the ATI Catalyst Control Center that the integrated graphics used. When I start the computer using the video card, the image is extremely garbled and unreadable. I'm not talking about just bad colors, I mean something just isn't right. I've got it disabled right now. Does anyone have any suggestions? I really want to get this card working.

 

[drewster]

ATI Radeon Mobility is an integrated graphics chipset for laptops. How are you installing this onto a desktop? If this is true, then I'd love to see some pictures.

Perhaps you are using the wrong driver?

Are you getting garbled graphics before the OS loads up? If so, you most likely have a faulty video card.

 

[JasonRulesUDont]

This isn't the exact card I bought but it's pretty similar.

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=2974653&CatId=879

And I'm positive it's Radeon Mobility 7500 it says it on the card. When I turn the computer on the video card wouldn't start until the OS was loaded and it was all garbled. The integrated graphics would show the pre-OS stuff. So I'm positive it's the right driver and it's not a faulty card because it has been tested on another machine. I've also tested different slots, so I know for sure the slots work because other hardware works in them.

Soooo. I'm stumped.

EDIT:
Yeah you're right it's not Mobility but it's still Ati Radeon 7500.

 

[drewster]

If you have been trying to install Mobility drivers then that would explain the weird driver issues you are experiencing.

I seem to recall having to completely uninstall the ATI drivers in a similar instance, then installing the official AMD/ATI drivers.

This might do it for you: http://downloads.guru3d.com/download.php?det=745

 

[Canadian Tech]

Have you diabled the on board graphics? Also don't use the found new hardware wizard, use teh downloaded drivers but make sure its the correct one.

 

[bagellad]

did you make sure the card is completely in and the slot dust free?

 

[JasonRulesUDont]

Yeah it's dust free and still works in the other computer. I just installed the drivers from the disc it came with and it installed the Mobility drivers. Still got that funky display on it though. Device Manger says its working properly. I had to boot into safe mode to get up here. I haven't tried disabling the on-board video because it seems pointless to disable my only working video. What else is left to do?


This card was the whole reason I got rid of Vista (besides the fact that it stinks).

 

[drewster]

Why are you still installing Mobility drivers if the card is not a Mobility card?

 

[JasonRulesUDont]

Because I found the software that was physically inside the physical box with the physical card and I assumed the physically included drivers would work. I found the non-Mobility drivers though and I'm still getting the same messed up video. I don't understand why its not working on this machine when it worked perfectly fine on another. Just throwing this out there I'm using a Dell Inspiron 546 with an AMD Athlon X2 64.

 

[hondablaster]

Buyer beware, this actually uses the ATI Mobility Radeon 7500 chip set. In other words, it's using the chip set for laptops in a desktop card. Why does that matter? Because it's much harder to update the drivers from ATI. I have a widescreen LG monitor and had a tough time finding drivers that would support a 16x9 screen resolution. Luckily, I found the Omega Radeon drivers, which work beautifully: http://www.driverheavendownloads.net/download.php?site=5&file=rad_w2kxp_omega_38205_7z.exe

From the reviews labeled feb 2008.

At what point does the screen go to crap. Is it a bad screen from start to finish? Or only during the loading of the XP screen. Do you have a screen shot with a digital camera? Does it look bad in safe mode? Did you try it with a Live Disk?

Try changing the resolution. I used to have a problem I use two monitors if I transfered the cable to the other without setting it to 800x600 first then back to 1920x1080 it started all garbled. play with the resolutions starting at 800x600.

 

[JasonRulesUDont]

So here's what I've done now. I decided to go back to Windows Vista and give it a try. I ran the drivers from the disc in XP compatibility mode so it's installed. I've got it set up for multiple monitors right now and it's still messed up. Although it's much more legible it's still not very usuable. I've tried changing the settings around and I'm not getting any desirable results. Could it be that the card and my architecture just don't work right together? At this point I'm absolutely sure it's NOT a driver problem.

 

[JasonRulesUDont]

Well I broke down and called Dell Customer Support and he told me that my motherboard doesn't support PCI video cards. What a bummer.

 

[computergeek1]

Well I broke down and called Dell Customer Support and he told me that my motherboard doesn't support PCI video cards. What a bummer.

If you were a tech you would of checked this before ordering a graphics card, we dont support end users, and also your user name gives it away too.

 

[JasonRulesUDont]

If you were a tech you would of checked this before ordering a graphics card, we dont support end users, and also your user name gives it away too.

I ordered this card for a different computer. When I ordered this computer I didn't make PCI video card compatibility my main priority. I was just trying to save some money.