NAS vs Dropbox vs Server

happycomputers

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I need advice on working out a technical solution for a customer. I met this customer and she's an owner of a business. She asked me if there was a way to syncronize folders from her home/travel laptop to her desktop computer at work. She told me it was imperative that the data be available offline on the laptop, as she's often in the air without internet. I suggested Dropbox and it worked well--and she was very happy with it. Worked well once we put it on ANOTHER computer at the office...and it just kept growing from there.

They're now on a paid plan with dropbox, its on 5 desktop computers in the office, and still on the owners laptop, and on another employees laptop. They have 60,000 files totalling 35GB. They're now complaining intermittently that things aren't syncing properly, its slow to sync, and files are frequently missing. I've chalked some of it up to misplacing files, changing folder names, i've updated the dropbox client on all the machines, but I'm getting the feeling they want to upgrade to something else.

So here's the parameters I need to find a solution for:
*Software or Hardware solution, on-site or off-site doesn't matter (NAS, Server, software, whatever)
*Sync near-instant with online access (files they work with are at most 10MB)
*Easy to manage, hard for the users to screw up. (they move folders that contain 10,000 files without batting an eye--and yes, I've tried to train them on file management/organization)
*I must be able to monitor who deletes what, and when. The boss wants to know if someone deletes or changes files that shouldn't be edited.
*My customer would like the hardware to cost less than $1000

I've considered using a NAS on-site, but I don't know what type of management tools I could implement. I don't know much about SBS/Active Directory. A machine running Win 7 Business with a file share could work if I used some sort of VPN, but I can't wrap my head around that too easily if the customer insists on having offline access to the files.

Anyway, thanks in advance for reading my question, and thanks MORE in advance for any suggestions.

DG
 
You could use FreeNAS 8. The ZFS support allows for snapshots. This could come in handy if someone deletes the wrong thing. If you want to stay under a grand you will have to use a *nix solution. My FreeNAS box uses an old 2.4 P4-Celeron with 1Gb of ram running FreeNAS 7. It runs OK but could use more power. I have it setup with 4 2Tb drives. I have about 4.9Tb of usable space after the Raid-5 using a UFS file system. UFS wastes a tone of space in my opinion. You will have more usable space with a ZFS pool rather then a Raid/UFS array.

The system cost me just under $500 including a sil raid card, 4 drive SATA hot-swappable back plain and the 4 drives. The system I already had. If or when I rebuild it I will more then likely go with a dual core Athlon based system with more memory.

To be perfectly honest though I would stick with the Dropbox solution. For what they need its the perfect solution. I have a customer setup on it to with 2 systems and a notebook and we do occasionally have slow sync problems but the trade off is with a NAS solution you would have to write your own software. I have been using rsync with my setup and it works great. You might be able to just write an autoIT script to sync the systems with rsync for windows and allow them to connect over ssh to the NAS. However, while rsync works great it's not instant. You are still going to have to contend with Internet performance. On my network rsync can transfer to the NAS at around 6Mb/s but I think that has to do with the low system specs in the NAS.
 
does she really need all that data in the account?
I have a few lawyer clients that use dropbox. They only put active client files & relevant info in the DB. the rest goes on their share.
If one of them needs something not there, someone at the office pops it in.

Another uses hosted sharepoint and dropbox in tandem. Sharepoint contains all the active files, dropbox is storage. anything needed in either system is put in the appropriate place by the secretary.

Both of them keep the online resources clear of clutter this way.
 
SugarSync does a good job but it doesn't backup mapped drives. I suggest IDrive...It backs up mapped drives.
 
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