My website has an issue...

[GTP]

Trying to update plugins and fails. Just sits on this screen



for several minutes then goes to this one.



Clicking on the top where it says "An automated Wordpress...Please attempt the update again now" just goes to the above screen.

I've waited over an hour and the only way I can get back in is to close the page, wait and login again.
But it does the same thing.

TIA

 

[ChrisTech]

Is your website hosted by yourself or a company? If at a company I would get their support to have a look if there is an issue with the server........just to rule that out.

 

[GTP]

Hosted by Crazy Web Hosting so I'll give them a call.

 

[Your PCMD]

My website has an issue...

Wordpress

You knew I was going to say something didn't you?

Go to your WordPress installation folder through FTP. In the main folder check to see if there is a file named .maintenance - if so, download it and open the file and see if it has content like:

<?php $upgrading = xxxxxxxxxx; ?>

If there is, then delete the file from the folder using FTP and go to the admin dashboard.

Hopefully this will get rid of the alert you are getting on your dashboard.

In a WordPress core update, for instance, new files are unzipped and copied over while old files are deleted. The process is quick, but if it goes wrong, it could make your site unusable.

WordPress has its updater create a .maintenance file to combat this issue. The updater deletes this file before it completes its process so you never know the file ever existed on your site.

If you're stuck in WordPress maintenance mode, your updater likely failed to delete this file, so you'll need to delete it manually.

 

[Mick]

Have you tried updating the plug-ins manually? (I.e. download zip files, ftp contents into relevant folder etc)

 

[GTP]

Go to your WordPress installation folder through FTP.

I was hoping you would! ....but you lost me here...(I've never been able to login via FTP even after following explicit instructions.)
So, I went in via C-Panel, found the .maintenance file and deleted it.
This removed the message but when I clicked to update the plugins I got the "Breifly unavailable for scheduled maintenance. Check back in a minute." message.

 

[Markverhyden]

Site loads but takes some 7 seconds before anything even begins to populate on the landing page. Even then it loads in a lopsided manner. Just over 12 seconds to load the entire page.

 

[GTP]

Site loads but takes some 7 seconds before anything even begins to populate on the landing page. Even then it loads in a lopsided manner. Just over 12 seconds to load the entire page.

Oh dear....

 

[GTP]

Thanks Mark, I just tried it on three different computers after clearing the browser caches, (1 mine 2 clients) with Opera, FF and Chrome.
Seemed to load the whole landing page in about 3~4 seconds?

 

[glennd]

Thanks Mark, I just tried it on three different computers after clearing the browser caches, (1 mine 2 clients) with Opera, FF and Chrome.
Seemed to load the whole landing page in about 3~4 seconds?

loaded for me in a few seconds. looking good.

 

[Porthos]

Site loads but takes some 7 seconds before anything even begins to populate on the landing page. Even then it loads in a lopsided manner. Just over 12 seconds to load the entire page.

It is slow for me and did the same to me that it did to mark, Guess it has to pass thru customs to reach this side of the world.

But he is not trying to advertise to us over here either.

 

[Mainstay]

Slow load for me as well but it does load.

@Barcelona - if you continue to have issues updating your site, I'd be happy to have Chris, our web guru, take a look at it.

Also - I really like your pricing table for MSA's. I keep struggling with our rates and I like your w/s vs. server approach. I think I have to revisit our table again: https://mainstaycomputing.com/services/managed-services/

 

[ChrisTech]

There must be a blockage in the pipe going to the northern hemisphere, because it took over 30 secs to load your home page this morning! Using separate browsers.

When the page began to build on screen and images didn't load straight away, it reminded me of the old modem days - it seems there's something seriously screwy with the site or server, Barcelona.

 

[Mick]

Is this hosted on a virtual server? ISPs typically over-load those things till they're creaking. Alternatively, look at upping your PHP memory limits in both php.ini and wp-config.php. Then upload (if you can) and run the attached file to see what you've actually got as opposed to what the ISP says you've got (You'll need to knock off the '.txt' suffix)
Edit: P.S. Loads fine for me - took about seven seconds for the home page to load. I'd call that acceptable.

 

[Markverhyden]

Looks like it's ok this morning up here. Loads in about 4 seconds now.

 

[LostBit]

Very slow here, took a 8 secs.

 

[fencepost]

For the "automated wordpress update" if it's installed via Softaculous via cPanel or the like you might need to do the WordPress update through that instead of within WordPress itself.

 

[Porthos]

 

[GTP]

Thanks everyone for the input, very much appreciated.
I had a Technibble Website Report done a few months ago, which was very "eye opening." It was well worth the money!
I was all teed up to to have a guy implement all the suggestions in the report - which basically meant a new website from the ground up - but fell into a bit of a (financial) rut.
So I've plugged on with this site which was going ok till now.

A good hearted Samaritan and fellow Technibbler is looking into the issue for me, for which I am most grateful.

 

[LordIntruder]

At this moment I only get a completely white page whenever I open the domain in your footer with firefox 52 ESR on linux. Just for your information.