my first imac repair

[trevm999]

I am the professional, they went to the 'genius bar' and they told them to buy a new computer and drive was unreadable. I got it done my way and the data was recovered. I was not 'puzzled'

also it's *their* data

I think he meant "there" as in "that there data" (insert accent)

Your way may have worked, but it is not best practice. With a good clone, you could have transferred everything, applications settings and all. Comparing yourself to the genius bar is like comparing yourself to best buy. Instead, you should compare yourself with your peers.

 

[altrenda]

all this aside, it is less stress on a potentially failing drive to do a clone that moves the heads one track at a time, than to copy data that may be located all over the drive and makes the heads jump all over.

Your way worked this time, so its cool. It's that one time the drive dies in your hands that will cause you grief.

 

[anonymous Mac Tech]

I am the professional, they went to the 'genius bar' and they told them to buy a new computer and drive was unreadable. I got it done my way and the data was recovered. I was not 'puzzled'

also it's *their* data

Sorry for offending the spelling and grammar Nazi....

As far the Genius bar is concerned, I don't really vouch for them. But if the machine was vintage (5+ years old) that is pretty much their policy not to touch it. They won't touch data either. Too much liability and time wasted not making Apple any money. More policy than pure stupidity, but nice exaggeration.

 

[Markverhyden]

Sorry for offending the spelling and grammar Nazi....

As far the Genius bar is concerned, I don't really vouch for them. But if the machine was vintage (5+ years old) that is pretty much their policy not to touch it. They won't touch data either. Too much liability and time wasted not making Apple any money. More policy than pure stupidity, but nice exaggeration.

From what I understand Apple Store repair policy is governed by the availability of repair parts from Apple. They are not allowed to order parts from anywhere else. Found this out from a customer who had a black Macbook with a bad HD. She had taken it to the local Apple store and they said they could not repair it. According to the tech they could not source a 160gb SATA drive.

 

[AtYourService]

thats one of the reasons why i decided not to do Apple products when i started my shop. back in 2000 when i started @ my first job we were an Apple authorized repair center. The customer brought in an Imac G3 (the fruit colored ones) I diagnosed it as a bad logic board using their checklist, order the part from Apple, install it, still not working. Apple makes you go to the next part in the list, rinse and repeat until the customer has all new parts in their system. Still not working. Turns out the original logic board they sent was bad also. Wasted a few weeks of shipping back and forth and install times.

I like doing things my own way, I dont like being gated. I think we all do here, that's why we started on our own.

 

[trevm999]

thats one of the reasons why i decided not to do Apple products when i started my shop. back in 2000 when i started @ my first job we were an Apple authorized repair center. The customer brought in an Imac G3 (the fruit colored ones) I diagnosed it as a bad logic board using their checklist, order the part from Apple, install it, still not working. Apple makes you go to the next part in the list, rinse and repeat until the customer has all new parts in their system. Still not working. Turns out the original logic board they sent was bad also. Wasted a few weeks of shipping back and forth and install times.

I like doing things my own way, I dont like being gated. I think we all do here, that's why we started on our own.

I don't know about then, by now you can just mark a part as DOA and get a replacement right away. They are still pretty good at sending out bad logic boards though once I even saw one come with liquid damage on it.