carmen617
Well-Known Member
- Reaction score
- 687
- Location
- Boston, MA
Windows 10, older Dell XPS system. Client dropped it off for a bunch of niggling problems, one of which was that her Outlook 2010 no longer was syncing with her msn.com account. I had previously set her up using the Outlook Connector, and I figured no problem, her msn.com account has been migrated and I simply have to add the account in again as per this process:
https://www.howto-outlook.com/howto/outlookcommigrationinfo.htm#outlook2010
MSN account has clearly been migrated (shows as Outlook Mail) but, when I try to add the account, it continues to look for the Outlook Connector software. I uninstalled the Outlook Connector software and it wants to download it again. I have tried creating a new Outlook profile, looked around at her settings on Outlook.com (nothing strange there) and searched for other people with same issue. Lots of people out there don't know they have to re-add the account, but can't find any migrated accounts that won't set up via exchange.
I can get her mail into Oulook using IMAP, but that doesn't sync her contacts. Anybody have any suggestions for me? Thanks!
https://www.howto-outlook.com/howto/outlookcommigrationinfo.htm#outlook2010
MSN account has clearly been migrated (shows as Outlook Mail) but, when I try to add the account, it continues to look for the Outlook Connector software. I uninstalled the Outlook Connector software and it wants to download it again. I have tried creating a new Outlook profile, looked around at her settings on Outlook.com (nothing strange there) and searched for other people with same issue. Lots of people out there don't know they have to re-add the account, but can't find any migrated accounts that won't set up via exchange.
I can get her mail into Oulook using IMAP, but that doesn't sync her contacts. Anybody have any suggestions for me? Thanks!