bensthelens
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The Microsoft Product Support Reporting Tool facilitates the gathering of critical system and logging information used in troubleshooting support issues. 
(Screenshot attachment below)
This information helps diagnose problems in the software quicker and provide solutions.
The tool offers the ability to select the particular scenarios for which system configuration data will be collected: General, Internet and Networking, Business Networks, Server Components, Windows Update Services, Exchange Servers and SQL and other Data Stores (MDAC) .
Depending on the particular system configuration and the categories selected, Microsoft Product Support Reports might take between 7 to 25 minutes or more to complete the data collection. Please read the readme.txt files for more details about the information collected by each category.
You may install and use an unlimited number of copies of MPSReports solely for the purpose of gathering system information necessary for your support professional to provide you with technical support services requested by you.
Had a play with this myself.. its really indepth! Download the report viewer too (link below) as the viewer organises all the xml/txt files into a very concise, easy to follow layout.
Microsoft Link
Report Viewer Microsoft Link
Source: thewindowsclub.com
(Screenshot attachment below)
This information helps diagnose problems in the software quicker and provide solutions.
The tool offers the ability to select the particular scenarios for which system configuration data will be collected: General, Internet and Networking, Business Networks, Server Components, Windows Update Services, Exchange Servers and SQL and other Data Stores (MDAC) .
Depending on the particular system configuration and the categories selected, Microsoft Product Support Reports might take between 7 to 25 minutes or more to complete the data collection. Please read the readme.txt files for more details about the information collected by each category.
You may install and use an unlimited number of copies of MPSReports solely for the purpose of gathering system information necessary for your support professional to provide you with technical support services requested by you.
Had a play with this myself.. its really indepth! Download the report viewer too (link below) as the viewer organises all the xml/txt files into a very concise, easy to follow layout.
Microsoft Link
Report Viewer Microsoft Link
Source: thewindowsclub.com
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