Hello all, I'm working on a Macbook Pro, late 2013, trying to update OS to Mojave, but when I connect to the App Store, it just won't download.
Tried it in Safe Mode, same thing.
Anyone seen this before?
Hello all, I'm working on a Macbook Pro, late 2013, trying to update OS to Mojave, but when I connect to the App Store, it just won't download.
Tried it in Safe Mode, same thing.
Anyone seen this before?
That won't do anything for him since it's not working through the app store... hence why I gave him that option. This is the site that has been given in prior threads.
That won't do anything for him since it's not working through the app store... hence why I gave him that option. This is the site that has been given in prior threads.
Hello all, I'm working on a Macbook Pro, late 2013, trying to update OS to Mojave, but when I connect to the App Store, it just won't download.
Tried it in Safe Mode, same thing.
Anyone seen this before?
Did you try a wired connection. I've had a lot of problems doing those installs via wireless and the App Store. That's why I keep individual full installers.
Hi,
The above options didn’t work for me. However I found this through Apple discussions and it worked!
Step 1. Go to your applications folder.
Step 2. Find the installer for macOS Mojave.
Step 3. Right click on the installer and click “Show Package Contents”.
Step 4. Click on folder named “Contents”.
Step 5. Click on the folder named “SharedSupport”.
Step 6. Delete the file named “InstallInfo.plist”.
Step 7. Enter your administer password to confirm.
Step 8. Now open the installer.