Believe me, I was as dumbfounded as you are.
Well, of course I do know everything. I just pretend not to sometimes to get out of setting watches.
Seriously, I once had an old lady call me to her house to program numbers into her phone, a 10 minute job that took 45 minutes because her life had been long and so was the story of it, a story, I might add, that included a tale of how she had never been sexually promiscuous and so she didn't sleep with some guy she had been seeing when the Earth had barely cooled. When it was all done I made $5. That's what she offered me and I'm a sucker for old ladies, so that's what I made to close my shop (a one man show here) for nearly an hour to program numbers into a phone and listen to things I can never un-hear.