Martyn
Well-Known Member
- Reaction score
- 116
- Location
- Bedfordshire UK
What are you viewing it on Dom? Upside down on pc via Chrome and IE but ok on my Ipad
Inferior printing/shirt quality
- Thread starter katz
- Start date
What are you viewing it on Dom? Upside down on pc via Chrome and IE but ok on my Ipad
Update on this fiasco;
The company in question has offered to refund me $26.00 on my $107.00 order for the inferior quality of the printed shirts. I've only been able to correspond through email with my "case worker", and she requested a total of 16 pics so she could determine the problems with the print.
They clearly aren't concerned about customer satisfaction, throughout the convoluted emails I can easily determine that they are trying to deter me with a lot of hoop jumping in the hopes I will go away.
I'm overjoyed with the level of service.
Expensive lesson to learn the hard way.
Rest assured they've received the last of my business.
The company in question has offered to refund me $26.00 on my $107.00 order for the inferior quality of the printed shirts. I've only been able to correspond through email with my "case worker", and she requested a total of 16 pics so she could determine the problems with the print.
They clearly aren't concerned about customer satisfaction, throughout the convoluted emails I can easily determine that they are trying to deter me with a lot of hoop jumping in the hopes I will go away.
I'm overjoyed with the level of service.
Expensive lesson to learn the hard way.Rest assured they've received the last of my business.
mraikes
Well-Known Member
- Reaction score
- 1,856
- Location
- Los Lunas, NM
Update on this fiasco;
The company in question has offered to refund me $26.00 on my $107.00 order for the inferior quality of the printed shirts. I've only been able to correspond through email with my "case worker", and she requested a total of 16 pics so she could determine the problems with the print.
They clearly aren't concerned about customer satisfaction, throughout the convoluted emails I can easily determine that they are trying to deter me with a lot of hoop jumping in the hopes I will go away.
I'm overjoyed with the level of service.
Rest assured they've received the last of my business.
Ok, who is it?
I will post the name just so my fellow techs will not get bitten by these guys. Attractive price, easy ordering process, free shipping - too bad it didn't work out.
Mods, if this is a violation please feel free to edit the name out.
http://www.ooshirts.com
cypress
Well-Known Member
- Reaction score
- 1,496
- Location
- South Florida
So basically gonna refund you 1/4 on the total cost? That's messed up. I'd keep trying to see what else they could do. Inferior quality is not your problem but theirs.
