Hp 2000-2B22Dx notebook pc keyboard problems

[Skillachi]

Hello to all,
I'm working on a HP 2000-2b22dx Notebook pc where the keyboard is not responding as it should. The keys when press are not responding even after I updated the BIOS, re-install the OS or update the keyboard drivers. I've also removed the batteries for a while then replace it but the problem persist.

Has anyone encounter this problem on this specific model before? If so whats your solution?

 

[Martyn]

Does a USB keyboard work?

 

[NYJimbo]

Hello to all,
I'm working on a HP 2000-2b22dx Notebook pc where the keyboard is not responding as it should. The keys when press are not responding even after I updated the BIOS, re-install the OS or update the keyboard drivers. I've also removed the batteries for a while then replace it but the problem persist.

Has anyone encounter this problem on this specific model before? If so whats your solution?

Did you disconnect the keyboard cable and reseat it being sure that it is FULLY inserted and locked down.

Was this machine worked on by anyone before you, was their any liquid spill ?

Many questions but these are enough to start.

 

[Martyn]

If you reinstalled the os it must of worked during the install?
Live cd?

 

[Skillachi]

Does a USB keyboard work?

Yes, USB keyboard works...

 

[Skillachi]

If you reinstalled the os it must of worked during the install?
Live cd?

I used a USB keybaord...

 

[Skillachi]

Did you disconnect the keyboard cable and reseat it being sure that it is FULLY inserted and locked down.

Was this machine worked on by anyone before you, was their any liquid spill ?

Many questions but these are enough to start.

That is my next step...

 

[Skillachi]

hey guys I've found the problem. There was some type of liquid on the keyboard so am about to replace it.