My client's Windows PC was reformatted and I now need to load the copy of Microsoft Office Professional 2013 that he bought. He has a card with an activation key and no more.
I have what I think is the correct edition/version of Office and I installed that. It is now asking me to activate. This takes me to a place where I enter the activation key which is validated then I am passed to a place where I need to 'redeem' with a MS account. But this fellow has no MS account.
Have I installed the wrong version perhaps ? The product was working on this PC for many months before a Windows Update messed with his registry in a terminal way.
I have what I think is the correct edition/version of Office and I installed that. It is now asking me to activate. This takes me to a place where I enter the activation key which is validated then I am passed to a place where I need to 'redeem' with a MS account. But this fellow has no MS account.
Have I installed the wrong version perhaps ? The product was working on this PC for many months before a Windows Update messed with his registry in a terminal way.