I'm sorry my advice in this thread has offended you. I won't offend you with any more free remote support or advice.
I thought I was being polite by asking privately, but you seem to prefer it public. If memory serves me correctly, my PM was because I was confused about your abilities. Your website states, "The Only REAL Data Recovery Business in Central NY." Yet, you stated that you were a Drive Savers reseller. I offered the suggestion that you reword the statement to be more accurate, "We are the only computer shop in Central NY to offer a full menu of data recovery services." At that point, I wasn't questioning your claims to offering data recovery, just thinking that the wording of your claims could be better, to which you declined. If asking these questions privately it out of order, I'm sorry.
Your website name suggests you are a professional data recovery lab with content that says, "Sophisticated data recovery methods require the latest and best in test and diagnostic equipment, and we've made a significant investment in that area." Are you really being honest? If so, why was this thread even started?
The readers of this comment can re-read through this thread to see if any of my comments are offensive or helpful.