How to Import and Export PST into New Outlook

callthatgirl

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I had to create a new post as New Outlook is changing a bit right now with PST.

As New Outlook develops, technicians and IT consultants are following the updates and features that are being added to the application. Our clients will have to switch in the next few years and it’s critical we know what is possible and not possible. It’s important we know how to accomplish the tasks our clients will ask us to perform as well as explain the process to them. I’m keeping up in the technical back end of the switch from Outlook Classic to New Outlook and I found this topic to be right up my alley. This is my second update on the topic since last year.

Last year there was no way to add a PST to New Outlook. Now you can add a PST into New Outlook. The functionality is not at peak performance yet, but Microsoft is slowing getting there. Currently you can add a PST, view and move emails to another inbox. You cannot move folders, view any calendars, contacts, notes or tasks in the PST. At this point, this data will need to get migrated manually into another mail server such as Exchange or Outlook.com or any other email program that has all the data sets at PST holds.

Today, I am testing exporting and importing within New Outlook. I do not plan on using any of these methods between now and 2029, but I thought it was an interesting topic either way. I do all of my migrations of PST data to Exchange or Outlook.com it will work in New Outlook.

My analyis:

Export:


  • Go to settings in the upper right corner of New Outlook
  • Click on “Files” (far left pane, under Accounts)
  • Then you will see in the middle column the two options for import/export
  • You can click on the export button and chose the account
  • Click on “Start”
  • Select the inbox or all subfolders
  • Click on “Next”
  • It you ask how you want to handle duplicates
  • Click on “Next”
  • Now Click on “Chose File” and find a location where you want the PST exported
  • Click on “Ok” on the next pop up box
  • The export will create a PST file
  • This will take many hours to do. I have a smaller mailbox, and it took a few hours. If you have a larger mailbox, this could run into the overnight and next day
  • I would take your computer out of sleep mode until complete. Also, it might appear that it’s not doing anything but there is a process bar showing you the export
Considering New Outlook is replacing Outlook Classic I’m trying to think of why anyone would need to export an entire mailbox and here are a few reasons:

  • Changing companies
  • Terminating employees and wanting to save their data off the server
  • Legal retention/matters cases
  • Your own backup
  • Variety of personal reasons
Backup after 2029 will be mostly cloud based but for those home users this might be worth doing so you have some type of backup. Most backup is for business accounts in 365.

Import:

The import process is a bit more challenging. As of right now, the import is only allowing .EML files. This is not going to be a good option for people who want to import a PST file. EML files are just one email message at a time. Many of my law clients use these for sorting their matters and organizing outside of Outlook into a folder in file explorer. Very few end users I know still save messaged out of Outlook.

I did some testing with a PST to EML converter software today and it’s a bit complicated to work with to be honest. I did a dry run, and it wasn’t successful. I’m not sure I will spend time on converting PST to EML as I hope New Outlook developers add in import a PST as an option. Right now, you can add a PST as I mentioned above. Or better yet, you can migrate all the PST data to Exchange or Outlook.com.

I hope this helps explain this topic a bit, more to come no doubt!

More videos to help you learn manual import PST options including data in an OST file



Lisa
 
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