How old is your computer? Not that old ...

[thecomputerguy]

What do you mean "Not that old?"

"Well it's probably 2-3 years old"

Me, "So you mean its probably 3-5 years old"

"Yeah I guess so it might be 5 years old, when it boots up it says Windows XP".

LOL

 

[Porthos]

People don't realize that time flies and have no clue how old the computer really is. Now with Win 10, You could be talking to a client with a 2009 computer that was upgraded.

 

[sapphirescales]

I don't even bother to ask how old a computer is anymore. I just have them bring it in. These luddites are more likely to be able to walk on water than to be able to tell you how old their computer is.

 

[redagent001]

I get calls when a customer finally gets ready to use their computer, usually for their kid or someone to use it for business. They typically may just want me to get bundleware, or update it if it needs it and/or suggest some things they may need for security or productivity programs.

The funny thing is (I usually ask just to see what they say), but its "oh I do know how old it is, I never used it and its been in the closet for years. Its still brand new." I get this a lot.

I love my customers, they all say the darnedest things.

 

[Kitten Kong]

with the its not that old comments i ask for the make and model of it. quick Google and away we go.

it amazes me how clients seem to think that their £1000 laptop / desktop which is at least 7-8 yrs old (if wanting to trade it in) want close ti 50% of their purchase value back. as it has hardly any use..

i generally tend to show them how much they will get on a webuyyourpc.com type if site. that soon makes then think more economically.

 

[Porthos]

it amazes me how clients seem to think that their £1000 laptop / desktop which is at least 7-8 yrs old (if wanting to trade it in) want close ti 50% of their purchase value back. as it has hardly any use..

That is one of the reasons I just say no when I get calls from people wanting to sell computers and parts. I do get a good amount of those calls.

 

[ComputerRepairTech]

If the computer still boots I tell them:

Hold down the windows key and push pause/break, read the information to me in the window that just popped up.

 

[Porthos]

If the computer still boots I tell them:

Hold down the windows key and push pause/break, read the information to me in the window that just popped up.

If the computer is running 10 that does not help find AGE unless you know what year/generation the processor was released. In my case it is 2013.

 

[ComputerRepairTech]

does not help find AGE unless you know what year/generation the processor was released.

Yes i look it up

 

[Sky-Knight]

Because the machine's age isn't as relevant as the tech in the core. The only thing age really matters on is a platter drive, so if I see 3rd gen or younger ISeries, I pop in an SSD and send them off.

 

[Porthos]

I pop in an SSD and send them off.

I do that with any computer I can. With a few processor exceptions. AMD E-1's for example. I have never had a real noticeable preformance increase on those. (Not worth the money to a client.)

 

[brandonkick]

If the build date isn't in the BIOS or on a readable sticker somewhere on the case, I typically go into the user folder and look at the properties for each user folder. Unless the machine had it's OS reset or all the original user accounts were removed.. this is a decent indication.

Back when I did a decent amount of break / fix.. I'd get a quote and call up the customer.... half the time they'd get all wound up and usually say.... BUT IT'S NOT EVEN THAT OLD?!!?!?! How could it need all that work? Not even that old is usually at least five years old, if not 8+ years old. I can't recall but a single time where someone said that and the machine really WASN'T that old. LOL

 

[G8racingfool]

I get both ways. Some will bring in a 10 year old box and claim it's not that old. Then I tell them how old it is in "computer years" and they do the pikachu meme.

I've had others that bring in a 2-3 year old i5 system with the only problem being that they cheaped out and got a model with a 5400rpm spindle and claim they need a new one because that system is old now.

 

[ComputerRepairTech]

I've had others that bring in a 2-3 year old i5 system with the only problem being that they cheaped out and got a model with a 5400rpm spindle and claim they need a new one because that system is old now.

they need more power! what do they do with it? facebook games xD

 

[Your PCMD]

Client: My laptop shuts off when I unplug it.
Me: Sounds like you need a new battery ma'am.
Client: But its brand new.
Me: When and where did you purchase it?
Client: A week ago at the Pawn Shop.

Its was at this point I hit the mute button on my phone so she could not hear me LMFAO. She bought a battery by the way.

 

[Porthos]

Client: A week ago at the Pawn Shop.

I hate when uninformed clients buy computers at the pawn shop thinking they are saving money. Problem is that in the end they end up buying a low end junk computer that someone else hated to use.

Of course one of us could find great deals because we know what to look for.

 

[Your PCMD]

Of course one of us could find great deals because we know what to look for.

Totally agree as I have done that many times.

 

[sapphirescales]

Totally agree as I have done that many times.

The pawn shops around me only have overpriced junk. Never found a good deal at a pawn shop in my life.

 

[johnrobert]

Remember D7 it used to tell you how many days OS had been installed
anyway, what happened to D7 I guess there was competition from other all in one fixes for free

 

[Porthos]

how many days OS had been installed

UVK does the same. But that does not tell you how old the computer is. Now with 10 that date resets every 6 months or so.