HDD not recognised by BIOS once windows is installed

[Big Jim]

Laptop came in not booting, the HDD was not showing in the BIOS.
We installed a temporary SSD and installed windows on it, as soon as windows installer reboots the SSD disappears from the BIOS and the laptop won't boot again.

Anyone seen anything like this before ?

 

[Kitten Kong]

sounds like a flaky motherboard to me Jim

 

[Big Jim]

Slight update.
Windows was installed under UEFI mode. HDD is detected etc until the point the installer reboots the machine.


If I switch the BIOS back over to CSM the HDD shows but obviously won't boot,
I have an old test drive with W7 installed on it here and that boots fine. (Under CSM)

so it appears to be related to UEFI

 

[Phillip Manning]

I had something similar with a Lenovo desktop some weeks back, clean installed with 1909, installed drives, windows updates and store updates, installed software for the customer and transferred data, then windows updates wanted to install 2004, after this update, the PC would not see the hard drive as long as it had a network cable plugged in, remove the network cable and it booted fine, with the cable in it would not find any boot devices. Tried updating all the drivers and checking the latest BIOS was installed, still had the problem. Replaced the M.2 drive and repeated the setup and the PC ran without any problems.

 

[NJW]

... the PC would not see the hard drive as long as it had a network cable plugged in, remove the network cable and it booted fine, with the cable in it would not find any boot devices.

Just had similar with a Lenovo laptop. Disabling PXE network boot in the BIOS fixed it for me (even though PXE boot was the last of three boot options enabled).

There were messages as the PXE ROM initialised (during POST), then 'No bootable device'.