Got a question for the community here at Technibble?

[Tagonn2321]

What do you guys think of Acer Laptops are the good or bad I went and got one and it's been great but I am just wondering on how many times did someone turn them into a shop for repair or what not thanks for the help.

 

[iptech]

What do you guys think of Acer Laptops are the good or bad I went and got one and it's been great but I am just wondering on how many times did someone turn them into a shop for repair or what not thanks for the help.

They're very good, I have three of their models in current use. No warranty issues.

 

[gazza]

I don't have a problem with ACER laptops. As a tech I see a lot of Acer laptops in for repairs, but that's only because they sell a lot of them.

 

[RegEdit]

 

[zchehi]

I just worked on an Acer laptop, was rather pleased with the performance.

 

[Emergency PC Repairs]

What do you guys think of Acer Laptops are the good or bad I went and got one and it's been great but I am just wondering on how many times did someone turn them into a shop for repair or what not thanks for the help.

I rate Acer laptops very highly, in fact I ran my business with an Acer Aspire One netbook which has never let me down. Parts and upgrades are easy to find and cheap

 

[Corbin]

Sorry don't mean to knock on you as a person, but this is the most stupid graph I have ever seen, The high 3 are the most sold laptops any where, you can go into any store and you will find more HP/Compaq then anything, next to the you will see a ton of Acers now, then maybe the same amount of Gateway, Sony, and Toshiba.

Acer laptops are great, I have gotten one for my mom a few years back right when Vista came out, it works like a charm, never once had to crack it open to fix it, I did clean it and replace the thermal grease which as a tech you know is a must. I got my wife one its almost a year, put windows 7 on it and its a beast, that's actually my laptop of choice at the moment. And I got my grandpa one, as far as I know he loves it way better then the Mac he had.

Acer/Gateway/Packard Bell are all very good machines you treat them right they will treat you right, eMachines I have no words for beside I hate them.

 

[16k_zx81]

Sorry don't mean to knock on you as a person, but this is the most stupid graph I have ever seen, The high 3 are the most sold laptops any where, you can go into any store and you will find more HP/Compaq then anything, next to the you will see a ton of Acers now, then maybe the same amount of Gateway, Sony, and Toshiba.

Acer laptops are great, I have gotten one for my mom a few years back right when Vista came out, it works like a charm, never once had to crack it open to fix it, I did clean it and replace the thermal grease which as a tech you know is a must. I got my wife one its almost a year, put windows 7 on it and its a beast, that's actually my laptop of choice at the moment. And I got my grandpa one, as far as I know he loves it way better then the Mac he had.

Acer/Gateway/Packard Bell are all very good machines you treat them right they will treat you right, eMachines I have no words for beside I hate them.

I think you need to know what the methodology was before you criticise the research. Perhaps if the original poster provided a link to the study, it would be possible to get into whether the figures are valid or not based on the way the data was gathered.

Just because someone has three laptops of a particular brand that 'work' doesnt provide any indication of the quality of the brand generally. Its an anecdotal example.

I think generally speaking it is useful to have a brand-based indicator of what laptops are consistently reliable. Note that at the top of this chart is HP, mostly because of their notorious DV series.

But the detail of how it was put together is the only way to tell if its meaningful or not

 

[red12049]

I think you need to know what the methodology was before you criticise the research. Perhaps if the original poster provided a link to the study, it would be possible to get into whether the figures are valid or not based on the way the data was gathered.

Just because someone has three laptops of a particular brand that 'work' doesnt provide any indication of the quality of the brand generally. Its an anecdotal example.

I think generally speaking it is useful to have a brand-based indicator of what laptops are consistently reliable. Note that at the top of this chart is HP, mostly because of their notorious DV series.

But the detail of how it was put together is the only way to tell if its meaningful or not

Here's a quick guide to that survey, including the graph.

http://smidgenpc.com/2010/05/07/laptop-reliability-ratings-which-laptop-is-really-most-reliable/

TBH, having sold Acer at one time, I don't think that highly of them. My experiences, both as a tech and a consumer, generally concur with this chart.

Rick

 

[Hercomputers]

Here's a quick guide to that survey, including the graph.

http://smidgenpc.com/2010/05/07/laptop-reliability-ratings-which-laptop-is-really-most-reliable/

TBH, having sold Acer at one time, I don't think that highly of them. My experiences, both as a tech and a consumer, generally concur with this chart.

Rick

Ohh, thanks for including that link. Having that laptop guide will come in handy for sharing with customers on what laptop they should get. Excellent!

 

[red12049]

Ohh, thanks for including that link. Having that laptop guide will come in handy for sharing with customers on what laptop they should get. Excellent!

You're welcome M'Dear....anytime.

Rick

 

[red12049]

Sorry don't mean to knock on you as a person, but this is the most stupid graph I have ever seen, The high 3 are the most sold laptops any where, you can go into any store and you will find more HP/Compaq then anything, next to the you will see a ton of Acers now, then maybe the same amount of Gateway, Sony, and Toshiba.

Acer laptops are great, I have gotten one for my mom a few years back right when Vista came out, it works like a charm, never once had to crack it open to fix it, I did clean it and replace the thermal grease which as a tech you know is a must. I got my wife one its almost a year, put windows 7 on it and its a beast, that's actually my laptop of choice at the moment. And I got my grandpa one, as far as I know he loves it way better then the Mac he had.

Acer/Gateway/Packard Bell are all very good machines you treat them right they will treat you right, eMachines I have no words for beside I hate them.

If you are basing quality on the amount of a product sold, then I will ask you to remember the Yugo and the Hyundai Excel automobiles, both of which were some of the best selling cars in the country in their time, and both of which were absolute trash.

Sometimes, the intelligence of the buying public cannot be underestimated.

Rick

 

[Alan22]

I purchased an Acer TimelineX model over the summer. Very happy with it.

 

[Corbin]

@16k_zx81
I was gonna reply back to your post with a big old post but decided not to. I have seen that site. Personally opinions, from some people are loads of crap. unless they have facts to back it then I say screw off. That guy posted a copy paste from another organization that do know what they are talking about.

@OP
You need to remember as of the end of 2009 Acer had over 11 million laptops being sold for that year, chances of you getting a laptop that will fail after 3 years is likely. You need to remember if you treat your laptop right, it will treat you right. Clean it inside out, test it every once in a while, scan it for errors, small things you can do will help you in the future. Just like changing the oil in your car, or feeding your own-self, its a needed thing to do.

 

[ATTech]

I don't think some people understand what failure rate means. Let me explain: If a laptop has a failure rate of 25%, then that means on average, for every 100 laptops sold, 25 will fail. If they sold 4 laptops, 1 will fail, etc. The amount they sell has nothing to do with the failure rate.

 

[3 More Years]

Acer laptops seem to be very good value for money. Hardly get any for repairs.

 

[Emergency PC Repairs]

I don't think some people understand what failure rate means. Let me explain: If a laptop has a failure rate of 25%, then that means on average, for every 100 laptops sold, 25 will fail. If they sold 4 laptops, 1 will fail, etc. The amount they sell has nothing to do with the failure rate.

+1

However more often than not statistics can be misinterpreted and/or completely wrong depending on the quality of research and I also dont see any raw data to backup these claim or methodoly of testing.

Finally I dont see names such as Advent, Medion, Zoostorm, eMachines or eSystems in there, (i know they are normally rebrands) surely they should be represented too?

 

[red12049]

+1

However more often than not statistics can be misinterpreted and/or completely wrong depending on the quality of research and I also dont see any raw data to backup these claim or methodoly of testing.

Finally I dont see names such as Advent, Medion, Zoostorm, eMachines or eSystems in there, (i know they are normally rebrands) surely they should be represented too?

No raw data, but an idea of the methodology in two different studies:

http://www.channelinsider.com/c/a/M...k-Out-These-Reliability-Ratings-First-493269/

http://www.channelinsider.com/c/a/Spotlight/How-Good-is-that-PC-under-the-Tree-204989/

As I said earlier, my own experiences both as a tech and a consumer roughly parallel these findings. So much so that I sell Lenovo when I sell a branded laptop.

Rick

 

[MobileTechie]

Sorry don't mean to knock on you as a person, but this is the most stupid graph I have ever seen, The high 3 are the most sold laptops any where, you can go into any store and you will find more HP/Compaq then anything, next to the you will see a ton of Acers now, then maybe the same amount of Gateway, Sony, and Toshiba.

What is the relevance of that? This graph shows the malfunctions as a PERCENTAGE of the units sold/recorded. So the size of a any manufacterers sales figures has no effect (other than to confer greater accuracy to the percentage figure due to increased sample size).

The figures were put together by SquareTrade, the warranty company who record the warranty claims for malfunctioning units. It's not based on anecdotal evidence or opinion.

So I fail to see how this can be the most stupid graph you've ever seen. It also happens to confirm what we all know already, that HP laptops are the most unreliable.

 

[Emergency PC Repairs]

No raw data, but an idea of the methodology in two different studies:

http://www.channelinsider.com/c/a/M...k-Out-These-Reliability-Ratings-First-493269/

http://www.channelinsider.com/c/a/Spotlight/How-Good-is-that-PC-under-the-Tree-204989/

As I said earlier, my own experiences both as a tech and a consumer roughly parallel these findings. So much so that I sell Lenovo when I sell a branded laptop.

Rick

Made interesting reading, they seem to both refer to the previous study? The graphs looked identical.

You say you sell Lenovo but it ranked 6th?

I have always discounted Toshiba from thought but when I think about it, it is rare to see a Toshiba fail, also worrying to see 25% of netbooks fail in 3 years.