does anyone have any experience with Sophos AV's?

[knc]

Just started looking at Sophos for AV any experience or advice? It would be for business customers..

 

[16k_zx81]

I would not use it for business customers because it does not have the reputation or profile of products like Kaspersky or Symantec.

From memory it has been a fairly average performer on av-comparatives in the past.

.

 

[tankman1989]

The company I worked for used them for their business clients. I had no problems with it and I actually liked the command line interface which let me do some scripting for automating some stuff. I know their support was in Germany at the time, I think the company may be based there (not that that is a problem).

I did just read somewhere that Sophos was not considered an allowable AV for any company that needed to be PCI compliant. I believe this had to do with their reaction time to patching known issues with vulnerabilities in their scanning methods. The time for them to address issues was something like 6 months or some absurd amount of time like that. I couldn't find the article I read about that I think it was in an email newsletter from a hacking newsgroup and also "IT Information Exchange" newsletter.

 

[anonymous Mac Tech]

Just started looking at Sophos for AV any experience or advice? It would be for business customers..

I've worked with it and see it installed on several University of Michigan Macs I fix. They deploy Endpoint for Windows boxes.

http://safecomputing.umich.edu/antivirus/

 

[YeOldeStonecat]

Really only seen it at school systems...seems to cater to schools for a market here in the US. Minimal experience with it...had a deal for a while at the place I worked at before where we worked on their computers and when rebuilding them we'd put on the managed client with a config file. I always considered Sophos below par in detection.

 

[krtechsolutions]

I use to work for the number 1 Sophos reseller in the mid Atlantic area and I was never pleased with it. We had a lot of machines get infected and Sophos would see the virus most of the time but could never remove it. The help desk guys were trying to get management to move a way from it.

I would go with Kasperksy or eSet

 

[Boston Pro Comp Serv LLC]

Like StoneCat said it seems to be on alot of college machines around here, the New England area. I'm have little expirence acctually using it but, from what little I've seen I'm not a fan. I'd pick Symatec over it and I don't like Symetec at all.

 

[BillMoney]

Sophos isn't bad, the tech support when contacting them is awesome. The downfall of their tech support is its only M to F 8am to 5 pm. Have only seen one person with issues relating to sophos so far.

 

[4ycr]

they are having a road show near me in glasgow next week and I am hoping to attend and see what they have got

her is a link to firewalls which includes sophos if you want a read

 

[acscva]

I have been using their UTM appliances for the past couple weeks along with the full endpoint protection. I am very impressed with this company and their products! They have a real partner program and are their to support their partners.

I am going to be building a test VM and throw some viruses/spyware at it to see how well it does.

 

[AndyM]

They have a real partner program and are their to support their partners..

I'm a partner, and to be honest, I have not found them very helpful at all. I'll briefly explain:

Had customer who ordered 20 endpoints plus Exchange. Customer went bust. Sophos turned round to me and said I was still responsible for the customers anti virus and their bill!

Lots of expletives followed.

If I would have put Eset into the customer, then Eset would just have cancelled the license, no questions asked. But Sophos says that it is the reseller that is responsible. If your customer cannot pay you for any reason, then you as the reseller still have to pay Sophos.

Do I need to go on?

Andy

 

[acscva]

Andy,

Most software vendors that you order your licensing from....you are responsible to pay them once you place the order.

You should have proper paperwork in place with your customer so that they are responsible for paying you.

I don't see Sophos at fault with this.

Maybe if you had a better relationship with your Sophos rep things would have ended up differently.

I don't trust ESET as I sold their solution for several years and when I sold my customer base in NY....they handed my ESET customer right over to this company without my permission or even asking me. ESET should have contacted me first but they didnt... So I don't trust ESET at all!