Opinions on moving QBs to rightworks.com?

[Velvis]

Client is interested in moving their desktop QBs to rightworks.com. Does anyone have any opinions or pros/cons of doing so?

They have fairly occasional issues with QBs add-ons, etc. causing problems so I think they are looking for stability.

But would having it hosted at rightworks.com even help with that sort of thing?

 

[YeOldeStonecat]

Have pointed clients to them for years.
Good place. Originally located in New Hampshire.
You can bring your own 365 licensing also to add that to the virtual desktop.
They are one of the "Officially supported by Intuit" hosts out there (it's not a long list, and I would not have a client host their Quickbooks on any hosts NOT on this list.

Hosting providers authorized by Intuit

Find out what hosting providers are authorized by Intuit to host QuickBooks Desktop.With Intuit Hosting Program, you can run your QuickBooks Desktop and store y

quickbooks.intuit.com

 

[timeshifter]

I have one client who uses them. They called me in to help after they got their email integration messed up. Sending invoices from Quickbooks through their email was a pretty convoluted process. Not that that is Right Networks fault, it's more a Quickbooks thing.

I use and recommend Quickbooks Online. I know lots of people are resistant and are stuck in their ways, and there may still be some limitations vs desktop, but Quickbooks (Intuit) has made it pretty clear what the future is for them.

 

[thecomputerguy]

Right Networks is basically the best option for people that want to continue using Quickbooks Desktop. Obviously, ideally, everyone would use Quickbooks online but a lot of my clients despise Quickbooks Online.

The clients understand that QB Desktop is on it's way out and everyone will need to move to QBO eventually.

With that said, Right Networks is probably the best option for cloud hosting. They used to be a LOT better than they are now. They used to have a 800 number you could call and get NA tech support. I'm pretty sure that ended.

The issue I run into is with Right Networks you are looking at like $70 a seat per month. So for a small business it very quickly becomes more expensive than hosting in house. That and ALL you get is hosted Quickbooks, nothing else. No sharepoint, no file shares.

A couple years ago I tried to sell my uncle on Right Networks for his Quickbooks but he has like 8-10 office employees so at $70 per user per month they were looking at something like $8k per year. He then asked me how much a Server would be and I quoted him like $7k for a RAID10 server with 4-6 SSD's that would last him a good 5 years. It just didn't make sense.

He ended up continuing to host in house because he could have technically bought a new server from me every single year for the cost of Right Networks.

It was a matter of hosting in house for $7k for 5 years or a total of $40,000 for 5 years at Right Networks.

I find it works well when there is 1-2 users. It gets too expensive beyond that since QB is just one app companies use, what about all the other stuff.

 

[YeOldeStonecat]

That's a big server for just Quickbooks.

There are other "costs" to having a server......
*The addition it puts on the monthly electric bill, typically more than 15 bucks...
*Each month, someones time to remote in after hours, run Microsoft updates, reboots. And once a year or so, run the vendors drivers/BIOS updates.
*Offsite backup...add up those costs
*How about...people who need to run Quickbooks outside of the office? These days, businesses are more and more "remote/work from home", so access to the company Quickbooks from anywhere...is a nice feature. No dealing with remote stuff like ...VPNs or remote desktop apps to get to their desktop.

 

[trevm999]

Have pointed clients to them for years.
Good place. Originally located in New Hampshire.
You can bring your own 365 licensing also to add that to the virtual desktop.
They are one of the "Officially supported by Intuit" hosts out there (it's not a long list, and I would not have a client host their Quickbooks on any hosts NOT on this list.

Hosting providers authorized by Intuit

Find out what hosting providers are authorized by Intuit to host QuickBooks Desktop.With Intuit Hosting Program, you can run your QuickBooks Desktop and store y

quickbooks.intuit.com

Interesting, sounds like you can bring 365 to almost any hosting provider now, as long as they're not on Microsoft's shitlist.

 

[John Kennedy]

I'm in the process of moving someone back off of such a hosted solution right now. Not 100% sure which hosting group they're on, but to me it seems odd to want to host QB unless they have people from outside the office logging in regularly. It's cheaper to host QB desktop locally, and you don't have to deal with some of the quirks of working with a hosted server (lack of local space, moving documents back and forth, RDP printing issues, needing different MS365 licenses).

On the other hand, I have another client on Right Networks and they've been happy with it for years.

What is the client's actual goal? What's the pain point?

 

[Velvis]

At this point I am not sure why they are considering it. They had mentioned the occasional power outage at the office. They also have had issues with plugins and what not, but having a 3rd party host isn't going to fix plugin kinds of issues right?

Why would someone want to host QB's if they already have a server and remote access to the office?

 

[YeOldeStonecat]

Whelp, simplifies things....
*Access to QB's from anywhere....easily...convenient.
*Good support from Right Networks...including troubleshooting plug ins...
*Automatic backups
*Less money spent for internal infrastructure...a "host" machine, if they get occasional power outages, don't have to buy a big UPS...less risk of corruption.
*Accessing a QB host like Right Networks...easier than dealing with other remote access methods if it was hosted at the office.
*Right Networks has a massively larger budget for security for their servers....firewalls, access control layers, security on the servers, patching the servers, patching applications on the servers (like QBs, and others).