DELETE

[Appletax]

DELETE

 

[Appletax]

If there really are just two drives in that array then there's a good chance that it's RAID 1, in which case the non-clicking drive will contain a complete copy of everything and you can recover data from it just like any other single-drive system.

I have plugged the good drive into my computer and Disk Management says it needs to be initialized. It's not even formatted.

 

[Appletax]

In that case it's probably RAID 0 - the Devil's RAID - and that's definitely a job for a specialist.

Good luck with the data recovery - you're going to need it!

Who do you recommend in the USA?

 

[HFultzjr]

I'll second Recovery Force.
Good discount and don't forget the currency difference.
Give them a call and tell them who you are and a member on here.

 

[lcoughey]

Thanks for the mentions guys. @Appletax what are the drive models?

 

[Appletax]

Thanks for the mentions guys. @Appletax what are the drive models?

Hi

(2) Seagate Barracuda 750GB

The clicking drive details:

Serial Number: 9VPEQ47#
ST3750528AS
Product Number: 9SL153-516
Firmware: CC46
WWN: 5000C5003F73AB48
Date Code: 12245
Site Code: TK

 

[YeOldeStonecat]

Who do you recommend in the USA?

https://www.data-medics.com/
Located in Rhode Island...we've sent a few there, nice and local (esp for us...about 45 minutes away)

 

[lcoughey]

This is a 7200.12 drive. This series of drive usually starts out with a few bad sectors, a firmware issue, followed by a single head crash to a completely fatal head crash, very quickly. So, definitely do not power on the clicking drive any more. Even the "good" drive may not be in the greatest condition and should be only powered on to get a full sector-by-sector clone.

Single surface crash - https://photos.app.goo.gl/NJ3kHmadkUfFcmmo8
Full fatal crash - https://photos.app.goo.gl/z3R5bXkq26Mhpku26

Assuming that this is a RAID 0 (stripe), we definitely need both drives to have any chance to recover the targeted file. If the one drive suffered a fatal head crash, it is game over. However, if it has a single head crash, we have ways of cutting off the one head and reading the other surfaces (if things aren't too bad). With the partial clone, we may have enough to reconstruct the file tree, find the target file and recover it, providing that the file records and contents don't land on the one damaged surface. So, a lot of skill and luck needed for such a case to be successful.

I second the recommendation for Jared from Data Medics, if you want to keep it in the US.

That all said, such cases are low odds and very time consuming (assuming the single head crash situation). Most labs will just immediately call it unrecoverable if they find a dirty head, suggesting a head crash.

Of course, there are cases where we get a clicking drive in, make a few tweaks to the firmware and are able to clone most of the drive without a head change.

Just for reference, our base price for a two drive RAID is $900 CAD, before discount. So, in this case, your minimum discounted price with us would be about $550 USD. But, I suspect that it would be at least double that, if the internal damage is what I usually see with this model of drive.

Hi

(2) Seagate Barracuda 750GB

The clicking drive details:

Serial Number: 9VPEQ47#
ST3750528AS
Product Number: 9SL153-516
Firmware: CC46
WWN: 5000C5003F73AB48
Date Code: 12245
Site Code: TK

 

[lcoughey]

Being in New Zealand we generally use a local guy, but one of my seasonally-migratory clients speaks extremely highly of Recovery Force just over your northern eastern border - which turns out to be our very own @lcoughey.

It's a small world after all.

(Edited for geography.)

Was it you who referred this severely damaged iPad to us? https://photos.app.goo.gl/58LC1o7gu7ABL47LA

Client was traveling in NZ, ipad fell off roof of car and looks to have been run over. Took it to a local computer shop who recommended us. While tablet and phone recoveries are not our claim to fame, we did get this one 100% recovered.

 

[lcoughey]

Yes, I'm afraid so.

This was so far outside my comfort zone it wasn't even funny and we needed a miracle. Thanks for providing one!

It was funny. The client described your shop as not even having walls. I pictured a shelter with a mud floor and a straw roof.