CommitCRM vs Quickbooks

bagellad

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Location
Kingston, Ontario
I am trying to get Commitcrm to work with quick books, and I was wondering what Commitcrm offers in advantage to what quickbooks already does by itself?
 
I find that the two products serve different needs.

We use CommitCRM to manage service requests, assign jobs to technicians, track hardware and software licenses, dispatch jobs to technicians and schedule online visits and to log time and parts. We also use the web portal when on site. Our customers also put in new service tickets and see the status of existing ones.
BTW, We also sell time blocks service contracts and track them in CommitCRM.

We use QuickBooks to handle our accounting - handle payments, print invoices, manage and track our bank account, generate profit/loss reports etc.

We use the link between CommitCRM and QuickBooks to create QuickBooks invoices directly from CommitCRM.
 
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I agree with Markr... They serve different purposes. We use Commit to be able to track customers, appointments, customer history, scheduling. We use Quickbooks to track payments, suppliers and inventory. Together they are quite powerful for a small tech business. Unfortunately I live in Greece and we can't use invoices printed from Quickbooks as official invoices, we have to handwrite them. But this would also save you a bunch of time if you lived in a country where you could do this. Right now I have 4 full time techs and this combination works great for us.
 
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