clone dead system to new hardware

[Haole Boy]

... or $99 more to transfer everything including their programs for a total of $218

How are you "transferring" the customer's programs? I have never found a reliable way to transfer programs from old to new machine.

Or, are you installing the programs on the new machine and relying on Fab's to transfer any user preferences? My customers seem to always have some obscure program where I can't find a download of the install program. How to you handle this?

Mahalo,

Harry Z

 

[Porthos]

Luckily I do not see many home users on Win 7 any longer. The ones I see have Office at the worst. Most of those are pirated.

 

[pcpete]

How are you "transferring" the customer's programs? I have never found a reliable way to transfer programs from old to new machine.

Or, are you installing the programs on the new machine and relying on Fab's to transfer any user preferences? My customers seem to always have some obscure program where I can't find a download of the install program. How to you handle this?

Mahalo,

Harry Z

We present it to the client as transferring the programs. From a technical standpoint we are just cloning and upgrading if needed

 

[Porthos]

We present it to the client as transferring the programs.

That is how clients get and have the wrong idea about it.
Client - The last shop was able to do it.
Me - I don't know about the last shop but, I will not be able to do that in your case this time.
Client- Well screw you I will go somewhere else.

 

[pcpete]

That is how clients get and have the wrong idea about it.
Client - The last shop was able to do it.
Me - I don't know about the last shop but, I will not be able to do that in your case this time.
Client- Well screw you I will go somewhere else.

I think it is a good idea to speak in ideas and not exact meaning. You can't be to literal. That reminds me of a tech of ours on the phone. A client asks if we can upgrade their computer to Windows 7 and he said no and let them go. I said to him, we upgrade people all of the time to windows 7, why would you say that?. Then he says back, but we don't use a 7 upgrade disk. Technically we are not doing a windows "upgrade", but a clean install of Windows 7 and transferring their stuff is still an upgrade in the clients eyes.