Clearwire quality

[Pants]

Anyone use Clearwire WiMax ?

What has been your experience with it?

I've been on the 3-6 Mbps plan for three months since I got the service. We rarely get 3 mbps, it seems. I've had two drops outs that last for hours because of apparent "maintenance" with the local tower. Tonight I've had frequent drop outs lasting for about 4 hours. I asked clearwire support to confirm with tier 2 support whether more maintenance was going on and it turns out no maintenance is happening. My modem appears to be working.

I just got curious and starting reading reviews about Clear and a lot of people are unhappy with it due to frequent drops and unreliable speeds.

I know there's another WiMax ISP that uses a different tower near by...Broadband Wireless (I think). I friend of mine who does web development says he uses it and gets guaranteed 1.5 Mbps down. I may be switching over to them, because I know that when I start my bus in about 3 more months I don't want to deal with connections dropping while doing remote support, or anything else for that matter. When I get a cell phone for my bus it will probably be a 4g device that I can use as a back up Internet connection that I can tether to one of my computers; great tool if needing an Internet connection onsite where Internet is down, too; great all-one-tool, if you will...

 

[jft135]

We used to be a reseller for them. They were great at first, and I used to be able to get 15mbsp down. Then they started throttling people to 6mbsp. Eventually they told us not to even mention speeds when selling the product. They are having a lot of business issues, and resellers in my area are almost non-existent now.

I wouldn't hang around much longer. The chances of things getting better aren't great.

 

[14049752]

I'm surprised anyone is still using Clearwire.

We also used to be a reseller... But after an advertising dispute, we dropped them. Crappy service, crappy reseller support, crappy way of doing business. One of the worst business decisions we ever made.

 

[BrentfromZulu]

Never a fan of their service. Too unpredictable.

 

[Pants]

Earlier today my service was temporarily interrupted. Mozilla wasn't working so I switched over to IE. I was redirected to the Clearwire site just to remind me that my payment is due in a few days. ...and there was a button to click on that allow me to continue browsing the net... geez!