Can't access files on another computer from one computer. Others can access same files

[rogerjohnsam]

So the computer we are trying to access actually can be accessed by other computers. It used to be accessible on this one, but now its not. When I click on the computer, it asks the user ID and password, but when I enter those, it says they are wrong. They are correct though and I even made a new admin account and tried logging in with those credentials and it says they are wrong.





I've tried restarting both computers, I tried pinging the computer with the files on it (does successfully), turned the antivirus and firewall off, etc... Both computers are set to a private network, etc... Any suggestions?





I believe the computer we are trying to access is running Windows 7 (might be 10 though, can't remember), and the computer that is trying to connect is running Windows 7.

 

[Kitten Kong]

Check that they are both have network discovery turned on.

file and printer sharing turned on

maybe even check the homegroup settings.

finally check to see if the turn on password protection is both on or off on all machines.

 

[LordIntruder]

it asks the user ID and password, but when I enter those, it says they are wrong.

How do you enter this information? If the username's password on the machine you want to get access to ist different to the machine you are stting at then the answer you get is fully correct. If you are using a p2p network a password change must be manually done on all machines. Otherwise you could try machine_name\username instead of only the username. The machine name is then the name of the machine you want to get access to.

 

[Tech Savvy]

you could try machine_name\username instead of only the username. The machine name is then the name of the machine you want to get access to.

This ^.. You may be trying to login to the remote computer with credentials from the remote computer, but the computer will think the credentials are from the local computer until you explicitly tell it that it's for the remote computer via REMOTE_COMPUTER_NAME\username in the username box and then the password in the password box.

You can verify that you're using the right login account by looking at the "DOMAIN:<REMOTE_COMPUTER_NAME>" which is just under the password field (windows 7)

 

[seedubya]

What's the situation here? OS, network type, workgroup or domain etc? Sounds like a workgroup. Do you have a Homegroup set up? PCs all in the same Homegroup and/or Workgroup?

 

[YeOldeStonecat]

Assuming this is peer to peer network, no domain, what I do is configure them the old fashioned way we did it back in the NT 4 workstation/Windows 2000 days. Matching local user accounts on both workstations.
And since Win7 came out, I go into advanced network settings..and disable 128 bit encryption. And from the folder share level, I go into the advanced sharing and do it the old way there....on the share level, and also in the security tab level (the NTFS stuff)

 

[dougp23]

I had a similar scenario last week. Turns out he had a persistent mapped drive that was being mapped by a login script. We couldn't connect to another share because "you can't map with two different logins to the same machine". Screwy...took a while to figure out.
I agree with the others, if it's a domain, specifiy the domain, and if it's P2P, specify the other machine name.

 

[GTP]

Have you tried adding the computers to the hosts file?

 

[PC Doctor]

Any new security software been installed on this machine since it last connected?

 

[TurricanII]

Click Start. Type Credentials and delete any cached credentials your machine has saved for the other computer.