Mainstay
Well-Known Member
- Reaction score
- 747
We service a small community that has a very large senior citizen population.
We constantly get calls asking if we offer senior's discounts.
Some years we do, some years we don't. I like to help out our elders on fixed incomes and of course some of their situations are really sad and it is difficult to be hard-nosed on fees. We usually stop when someone abuses the program (like the small business owner who said, "oh, I'm not paying for this new workstation and network setup, my SENIOR mother will be paying it with her 15% discount".
I thought I'd give it another shot and fill our calendars.
So today I put out a new promo - Senior's Maintenance Package (it covers a lot of general TLC, provides backup setups and includes a copy of ESET NOD32 with monitoring of outbreaks etc.) for a pretty good price (they save about 30%).
Within minutes of posting on FB I get messages from angry advocacy groups wanting me to change the program to "Older Adults Maintenance Package" because the word "senior" is considered derogatory.
WTF?!
I can't win.
We constantly get calls asking if we offer senior's discounts.
Some years we do, some years we don't. I like to help out our elders on fixed incomes and of course some of their situations are really sad and it is difficult to be hard-nosed on fees. We usually stop when someone abuses the program (like the small business owner who said, "oh, I'm not paying for this new workstation and network setup, my SENIOR mother will be paying it with her 15% discount".
I thought I'd give it another shot and fill our calendars.
So today I put out a new promo - Senior's Maintenance Package (it covers a lot of general TLC, provides backup setups and includes a copy of ESET NOD32 with monitoring of outbreaks etc.) for a pretty good price (they save about 30%).
Within minutes of posting on FB I get messages from angry advocacy groups wanting me to change the program to "Older Adults Maintenance Package" because the word "senior" is considered derogatory.
WTF?!
I can't win.