Brother iPrint & Scan with Thunderbird

[Velvis]

Client updated the iPrint & Scan software and the button to scan stopped working. I managed to get it to work again but the scan to email opens Outlook and he uses Thunderbird. When I go into the iPrint and Scan settings it only lists Outlook as an option in the dropdown.

Any ideas how to get Thunderbird to be in the list of options?

Thanks!

 

[britechguy]

Be certain he's not using Thunderbird portable, for starters.

When trying to assign the email client, is there not an option to browse to a specific location? It's been ages since I last dealt with iPrint & Scan, but I thought it had some sort of "none of the above" option that allowed you to go out and pick a specific program from a specific location on the machine.

 

[Philippe]

Maybe it only shows the default email client?

 

[Markverhyden]

Maybe it only shows the default email client?

My thoughts as well. Check the default email and make sure it's set to thunderbird

 

[Velvis]

He's using the full installed Thunderbird and it was working fine before he updated the iprint and scan software. I also checked that it is the default email client in Windows.

For whatever reason the drop down to choose the email client only lists Outlook.

 

[timeshifter]

Can you roll back to the previous iPrint and Scan software?

 

[Philippe]

the email client only lists Outlook

Uninstall outlook, maybe?

 

[Velvis]

Uninstall outlook, maybe?

Yeah, I thought of that, but he actually uses Outlook for a different account. Maybe I will have to do that and see what happens and then add it back or see if the older version of iPrint & Scan is available.

 

[Philippe]

Did you try a registry search, maybe something like HKLM/Software/Brother, for a reference to Brother + Outlook?