[REQUEST] Brother printer - "Driver setup is required..."

Appletax

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Client has a Brother MFC-J6955DW inkjet. It was working great until sometime after her Ubiquiti Wi-Fi was modified by a networking tech. Something about changing IPs. Everything still works except the feature she liked to use often - scan to PC on the printer's touchscreen. It kept saying that no PC was found and eventually I got it to find the PC but it would time out and not send to the PC.

I reinstalled the driver and factory reset the printer. I even downloaded the special uninstall tool from Brother. It won't stop importing an old Brother printer that's not even installed (the J4535DW).

Edit: her laptop is set to automatic IP address (DHCP).

Brother (1).jpgBrother (2).jpgBrother (3).jpg
 
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