It's been crappy here since May. I got a small rush June 1st and 2nd and was hoping it would keep up that way. But, no, it didn't. It just slowed down more. The heat here has a lot to do with people not wanting to bring their PCs in. I'm sure only those who absolutely can't do without their computers are the only ones coming in right now. It sucks.Had a very good 2025. And the beginning of this year was busy. But since around May 1st it’s been very slow.
Your thoughts ?
@RandyL Been there, back in 2013 when I lost a monster contract and had to close 3 stores. Widdled down to just me and 2 staff and they both left in the same month. It was for the best for everyone. That's when I was all alone and had to figure out my next move. Took me a couple of months but I figured out it was time to specialize. Since then, I've had some up and downs too but 2013 was the worst year ever.
I was offended for a moment, maybe my intellect. I have somewhat busy, have had the usual EOFY late upgraders/replacements.
@lan101 "Looking back on that now...seems harder than ever to do a store in today's world of Amazon etc"
And we are all competing with AI, so many of my clients are telling me they are spending hours/days working with ChatGPT to figure out something with Outlook and to only give up and call me. Then poof, I fix it in less than an hour and teach them the why/prevention, etc. It's helping but also hindering us as repair techs/consultants.
After reading this post yesterday, all of a sudden I'm completely dead lol. Guessing tax day was the culprit as it's usually the problem during the 15th of quarterly payments.
OP: reviewing marketing and sales/ops is a great business use of time, recharge and refocus.
I've had so many clients make their problems 100x worse by trying to ask AI how to fix it. I don't see AI as a competitor, but actually something that brings in more business, because it turns minor problems into major, more expensive problems!And we are all competing with AI, so many of my clients are telling me they are spending hours/days working with ChatGPT to figure out something with Outlook and to only give up and call me.
Yeah, Boomers are the majority of my clients too. It's a combination of being computer illiterate, having money, and being willing to spend that money. The younger generations are poorer and more computer literate.At the same time a good amount of them are in the boomer generation...so I need them all to live to be like 100 or so in hopes that I can retire one day.
I really think a lot of work will go away once that generation passes on. There's always going to be some niche need no doubt about it...but the generalist tech I think will sooner or later go the way of the tv repairman for the most part. I'd love to be wrong about that and I hope that I am.
I have a lot but almost 100% of them are bringing in custom builds. It's very rare for a young person to bring in a regular laptop, for example. I think it's because if they use a computer, it's a gaming desktop. They don't seem to use laptops or regular desktops. I imagine college students would be a good source of business but in my area there aren't a lot of college students.I have essentially zero millenial gen or younger clients