Acer Aspire One 532h black screen

[JW The Computer Guy]

Hey guys, I got an Acer Aspire One 532h in today, and when you turn it on you get a black screen and no activity whatsoever. I have tried numerous attempts to re-flash the BIOS by holding down Fn+Esc, and its not working. Have any of you come across ts problem?
Iv'e also reseated the ram pulled the battery to see if those were causing it, and as far as I know its not. Also client did not save the receipt.

 

[PC Ops]

Is reflashing the bios the first thing you did? It would be my last actually. What else have you tried?
Bad battery, bad power connector, bad power cord, empty cmos batt, etc. I'd disassemble it to have a close look at the mobo as well.

I'm curious, did you get any sign of life during fn + esc?

 

[JW The Computer Guy]

Is reflashing the bios the first thing you did? It would be my last actually. What else have you tried?
Bad battery, bad power connector, bad power cord, empty cmos batt, etc. I'd disassemble it to have a close look at the mobo as well.

I'm curious, did you get any sign of life during fn + esc?

The BIOS has somehow been deleted, or gotten corrupt somehow.

The client told me that she was using it and it just locked up, when she rebooted it, it did absolutely nothing, just a black screen.

fn + esc did nothing. I was not able to open it up, not sure why it would'nt open as i had all the screws out. I did some research, and the black screen is a common issue with this model, and several other Acer laptops.

However, the client has just decided to get a new one, I told her to stay away from Acer. Acer laptops / netbooks aren't that good. All the laptops ive seen with hardware / motherboard problems were Acer.

 

[PC Ops]

I agree on your statement about ACER. I have currently two Aspires in for repairs. A 5520 with a fried Geforce8600 (duh) card and a 5630 with the same problem as you're having with the Aspire One. I disassembled the 5630, found a massively corroded mobo, did a scrub with a soft toothbrush and 96% alcohol and that did it.

Strange though that you weren't able to open it up. Are you familiar with this site? It has a truckload of laptop service manuals with photo's and all. A goldmine if you ask me. Here's one for the Aspire One. For future reference

 

[xboxhaxorz]

usually the bios update via usb should fix, i would doubt its the gpu since the atoms dont get very hot at all but its quite possible

have you tried external

 

[JW The Computer Guy]

usually the bios update via usb should fix, i would doubt its the gpu since the atoms dont get very hot at all but its quite possible

have you tried external

I tried that and it did not work. Im not sure what you mean by external. Please explain.

 

[JW The Computer Guy]

I agree on your statement about ACER. I have currently two Aspires in for repairs. A 5520 with a fried Geforce8600 (duh) card and a 5630 with the same problem as you're having with the Aspire One. I disassembled the 5630, found a massively corroded mobo, did a scrub with a soft toothbrush and 96% alcohol and that did it.

Strange though that you weren't able to open it up. Are you familiar with this site? It has a truckload of laptop service manuals with photo's and all. A goldmine if you ask me. Here's one for the Aspire One. For future reference

I checked the site and its an Aspire One NAV50 / 532h. It is listed on the site, however there is no manual available for it.

I just read through the service manual you gave me a link to, and apparently to create a "crisis usb disk" you go into the BIOS select an option, I cannot do that since the system wont do anything, cant get into BIOS setup.

 

[humberpc]

acer netbooks/laptops are a nightmare to repair. had an aspire one recently and will not turn its wifi. support pages are horrible even the model names are confusing.

 

[atlanticjim]

Are you familiar with this site?

Thanks for the link, excellent resource.

 

[PC Ops]

Thanks for the link, excellent resource.

Yeah it is, isn't it Learned about it here on TN. I believe it's been mentioned a couple of times in several threads.

@ OP: Have you been able to open her up yet?