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What You Need to Know Before Hiring Your Next Employee

“Hire character. Train skill.” When business is steadily coming in and you’re struggling to keep up, sooner or later you’ll have to hire someone. But bringing someone in to work for you can make

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What You Should Know Before Buying an Existing Computer Business

“Look before you leap!” So, you’ve been in the computer repair industry for a number of years. You think you know how to handle customers and run a business. But you’re not a business owner

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3 Technibble Newsletter Members Share Their Stats

There are only 4 days to go until we are no longer taking new white-label newsletter service members. I wanted to share with you some of the great results some of our customers are getting. I have written

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3 Essential Types of Insurance for your Computer Repair Business

“You broke it, you pay for it. Or I’m gonna sue!” It’s one of those days where you are struggling to focus and you accidentally break a customer’s favorite ornamental vase while doing

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How to Handle Customers Who are Always in a Hurry

“I can’t wait for two days. I need this fixed, now!” Customers who are in a hurry are nothing new. Business users want to conduct their business quickly and move on. And for some residential

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How to Help Your Customers After a Tech Support Scam

Tech support scams have been around for a while. These may use many different kinds of approach, but the end result is still the same – to take money from the victim. And it seems that scammers have

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The Mac Utilities Every Tech Should Know and Use

We’ve covered the importance of Mac repair to your business and some things you need to know.  It’s time to go over some key utilities you need to keep with you to do Mac repairs either on-site or

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Why You Should Keep Regular Contact with Customers

The first time people look at any given ad, they usually don’t even see it. The second time, they don’t notice it. The 20th time prospects see the ad, they buy what it is offering. This insight

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When to Fire Your Customers

“I’m not paying for this repair because this modem I bought from you 4 years ago is the problem. This all your fault!” Ever had that customer who’s like a brick wall? Ever had that one client who

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