your good jobs, bad jobs ratio?

[nudone]

just wondering how many 'bad' jobs you get. those jobs where you just hate the machine you're working on - NOT the customer - the customer is always right, of course.

eg. your spend an hour or two (or three) trying to fix a problem only to just call it quits in the end and reformat the machine. so you just kick yourself for wasting all that time - time you can't really charge for as you are now going to be charging for a system reinstall instead.

after spending several years fixing computers i never cease to convince myself that solving the problem methodically is the right thing to do - and then hate myself when the old system reinstall rears its head and i realise i've wasted hours - yet again.

it makes me appreciate why computer stores will immediately jump for the reinstall disk at the most minor problem - they simply can't afford to spend time problem solving. i just feel that isn't what my job description allows me to do - but is it worth all the stress?

what about you?

 

[Menaice]

nudone i know exactly what you are talking about been there lots of times. But its nothing worth getting worked up about. I belove it is what separates you for the "reinstall guy" you are going that extra mile by using a reinstall as a last resort. Which in turn will sharpen your skills whether you know it or not. If in the end you do have to reinstall so what, what matters is, that the customer is happy with the service you provided and will hopefully send more clients your way. How you manage your bench or diagnostic time is up to you, I do belove that taken your time and methodically going over a machine pays off more in the end instead of adding up in your head the "hours" lost.

 

[nudone]

true, it is a matter of one's own perception. no less annoying though - just part of the job i suppose.