I have Goggled this problem for hours and found no answers. I have a Motorola SBG941 wireless cable Modem. Charter is the INSP. I have no connection problems with cabled connections or the wireless guest account but the WPA-PSK secured account shows Internet access till you try to load a web site, then it always times out with DNS failures. I have reset the modem several times, changed the adapter cards DNS to google and also open DNS. I've even changed the non guest account to no security. Same outcome no matter what I've done. Does anyone know what the problem may be?