Windows 7 - BootMgr is Missing - No 'Windows' Directory

[allanc]

Here is my scenario:
A new client has a Windows 7 notebook and is getting a 'BootMgr is Missing - Press 'Ctrl/Alt/Del'.
I reseatted the drive. Same message appears.
I then removed the drive and slaved it to a bench machine.
When I Explore the drive I see a 'Program files' and a 'Program files (x86)' but no 'windows' or 'users' directories.
The client did say that just before the 'BootMgr is missing' message appeared he opened an Email from a friend which was not actually from his friend (virus?).
Any comments as to whether I am dealing with a virus or actual hardware / operating system corruption issue?
Thanks in advance.

 

[knc]

Oh maybe the hidden files virus? It hides directories (usually it allows you to boot) and maybe recoverable..

Quick link to a repair for this http://www.callnerds.com/hidden-files-virus/
if in fact that is the issue..

 

[allanc]

Oh maybe the hidden files virus? It hides directories (usually it allows you to boot) and maybe recoverable..

Quick link to a repair for this http://www.callnerds.com/hidden-files-virus/
if in fact that is the issue..

How about D7?
I wonder if it can perform that function on a slaved drive successfully?
The 'Reset Hidden Volume' is on the 'Offline Ops' tab.
My big worry is that I did a backup but I am not sure that it backed everything up considering the problem.

 

[allanc]

Here is my scenario:
A new client has a Windows 7 notebook and is getting a 'BootMgr is Missing - Press 'Ctrl/Alt/Del'.
I reseatted the drive. Same message appears.
I then removed the drive and slaved it to a bench machine.
When I Explore the drive I see a 'Program files' and a 'Program files (x86)' but no 'windows' or 'users' directories.
The client did say that just before the 'BootMgr is missing' message appeared he opened an Email from a friend which was not actually from his friend (virus?).
Any comments as to whether I am dealing with a virus or actual hardware / operating system corruption issue?
Thanks in advance.

Before I send this drive to OnTrack, I would appreciate some additional advice regarding the above post.
I slaved the drive off another computer and ran D7 - unhide files.
A message pops up that the volume is not a Windows volume (or something similar).
I ran 'UnHide.exe' as someone suggested above and still no sign of a Windows directory, users, etc.
I mounted in Ubuntu - same results.
I ran GetDataBack - same results.
Is it time to send the drive off to OnTrack?

 

[ComputerRepairTech]

virus isnt going to delete directories least not on purpose. may have messed with the mbr and the partitions though. I assume you've checked for hidden partitions and what not?

 

[allanc]

virus isnt going to delete directories least not on purpose. may have messed with the mbr and the partitions though. I assume you've checked for hidden partitions and what not?

Yes, I have. (filler).