WIN11 PIN (Windows Hello) this option is currently unavalaible

[Rigo]

This is a personal computer not joined to any domain.
I can change the PIN the current PIN but it comes back with the error message as below though it worked.
How do I remove the unavailability block?

 

[lan101]

If it's not letting the user login I've used PC Unlocker to turn it into a local account.

 

[britechguy]

This is one of those circumstances where, provided I could backup the user data before doing so, I'd strongly consider doing a nuke and pave.

When functionality this fundamental to Windows security and core functions is going wacky, you know that there are other things wrong, too.

You could try the DISM/SFC pair, followed by a repair install if needed, to see if any of those rectify the situation. But if they don't, you're far better off getting this user's machine set up again from scratch.