Wierd email problem.

nlinecomputers

Well-Known Member
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Location
Midland TX
Ok I've got a weird email issue. I am attempting to get setup on AVG CloudCare to try an NFR demo.

They send me an automated login instruction link. The email is peppered with gibberish inserted at random in the email. Most look like =OA= but other random characters are inserted as well. I thought it was an issue with the AVG server so I had them send it to my gmail account. There it looks correct. However My exchange server pops down my gmail as well and when that happened the email was again corrupted. Looks just fine on gmail bad on my Outlook?

Not sure what to do here but something is crapping on the content of this one set of emails.
 
Ok no one has any ideas on this?

Here is an example with full headers of what I am talking about.

Code:
Microsoft Mail Internet Headers Version 2.0
X-Antispam: NO; Spamcatcher 6.5.8. Score 1
X-AVG-Antispam-Info: 1,0,0,,d41d8cd98f00b204,cloudcare@cloud.avg.com,
	nathan@n-linecomputers.com:nathan@n-linecomputers.com,RULES_HIT:10849,0,
	RBL:204.193.144.35:@cloud.avg.com:nathan@n-linecomputers.com.lbl8.mailshell.net-62.18.0.100 64.10.201.10,
	CacheIP:none,Bayesian:0.5,0.5,0.5,Netcheck:none,DomainCache:0,MSF:not bulk,
	SPF:fp,MSBL:0,DNSBL:neutral,
	Custom_rules:0:0:0
	nathan@n-linecomputers.com:nathan@n-linecomputers.com,RULES_HIT:10849,0,
	RBL:204.193.144.35:@cloud.avg.com:nathan@n-linecomputers.com.lbl8.mailshell.net-62.18.0.100 64.10.201.10,
	CacheIP:none,Bayesian:0.5,0.5,0.5,Netcheck:none,DomainCache:0,MSF:not bulk,
	SPF:fp,MSBL:0,DNSBL:neutral,
	Custom_rules:0:0:0
Received: from sbs2003 ([192.168.0.1]) by n-linecomputers.com with Microsoft SMTPSVC(6.0.3790.4675);
	 Tue, 9 Jul 2013 19:16:10 -0500
Return-path: <cloudcare@cloud.avg.com>
Envelope-to: nathan@n-linecomputers.com
Delivery-date: Tue, 09 Jul 2013 19:15:48 -0500
Received: from mailhub02.cloud.avg.com ([204.193.144.35]:41826 helo=mail.cloud.avg.com)
	by gator3144.hostgator.com with esmtps (TLSv1:AES128-SHA:128)
	(Exim 4.80)
	(envelope-from <cloudcare@cloud.avg.com>)
	id 1Uwi4R-00023h-Rh
	for nathan@n-linecomputers.com; Tue, 09 Jul 2013 19:15:48 -0500
Received: from cloud.avg.com (10.56.156.71) by smtp.cloud.avg.com
 (10.56.136.16) with Microsoft SMTP Server id 14.3.123.3; Tue, 9 Jul 2013
 20:15:45 -0400
From: AVG CloudCare <cloudcare@cloud.avg.com>
To: <nathan@n-linecomputers.com>
Subject: Password Reset
Content-Type: text/plain;
	charset="utf-8"
MIME-Version: 1.0
Message-ID:
 <9b91d112-edaa-4c07-ba5a-bab5db7fe28a@ATLPEXHUB02.cloud-int.avg.com>
Date: Tue, 9 Jul 2013 20:15:45 -0400
Content-Transfer-Encoding: 7bit
X-Spam-Status: No, score=-0.2
X-Spam-Score: -1
X-Spam-Bar: /
X-Spam-Flag: NO
X-OriginalArrivalTime: 10 Jul 2013 00:16:10.0542 (UTC) FILETIME=[AE2574E0:01CE7D02]
X-MailStoreOLK-Original-Content-Type: text/plain; charset="UTF-8"
X-MailStoreOLK-Original-Content-Transfer-Encoding: quoted-printable
 2,-100,0,2603f74dc9c7fd7b,d41d8cd98f00b204,cloudcare@cloud.avg.com,nathan@n-linecomputers.com:nathan@n-linecomputers.com,RULES_HIT:152:355:379:967:973:988:989:1252:1256:1261:1277:1311:1313:1314:1345:1437:1513:1515:1516:1518:1521:1534:1537:1559:1593:1594:1711:1714:1730:1747:1777:1785:2393:2525:2559:2564:2682:2685:2859:2902:2933:2937:2939:2942:2945:2947:2951:2954:3022:3138:3139:3140:3141:3142:3865:3934:3936:3938:3941:3944:3947:3950:3953:3956:3959:4321:4362:5007:6261:6671:8957:8985:9025:9040:10004:10044:10400:10798:10842:10843:10845:11658:12043:12555:13007:13069:13311:13357,0,RBL:none,CacheIP:none,Bayesian:0.5,1.893e-011,0.5,Netcheck:none,DomainCache:0,MSF:not
 bulk,SPF:,MSBL:0,DNSBL:neutral,Custom_rules:0:0:0
X-MailStoreMapiMimePostProcessor: 8.0.3.8595

A password reset has been requested for your AVG CloudCare username.=0A=
=0A=
Please provide a new password using the following link: https://cloudcare.a=
vg.com/reset.php?token=3D46098942-XXXX-4ae4-8b62-46b12b4e725d.=0A=
=0A=
Thanks for using CloudCare!=0A=
=0A=
https://cloudcare.avg.com

Note the =0A= symbols inserted randomly through the message?
 
Ooh. Good find! This is incoming mail not out going and only AVG Cloud Care emails but that is too much a coincidence to ignore. I hate DOTNET!
 
I thought this was a problem on their end?

The encoding they are sending out with is wrong. I am not sure the fact that google doesnt show that text means the problem is on your end. Gmail can be pretty damn clever and I dont think you are going to trick it with some incorrect encoding.
 
I thought this was a problem on their end?

The encoding they are sending out with is wrong. I am not sure the fact that google doesnt show that text means the problem is on your end. Gmail can be pretty damn clever and I dont think you are going to trick it with some incorrect encoding.

Perhaps but no one else is complaining about the problem which leads me to think it is on my end.
 
Ok so gmail is parsing this better. This is the message pulled from gmail raw:

Code:
Delivered-To: nlinecomputers@gmail.com
Received: by 10.194.176.33 with SMTP id cf1csp14307wjc;
        Wed, 10 Jul 2013 08:21:36 -0700 (PDT)
X-Received: by 10.236.179.178 with SMTP id h38mr18193758yhm.132.1373469696451;
        Wed, 10 Jul 2013 08:21:36 -0700 (PDT)
Return-Path: <cloudcare@cloud.avg.com>
Received: from mail.cloud.avg.com (mailhub01.cloud.avg.com. [204.193.144.34])
        by mx.google.com with ESMTPS id h32si14899956yhq.398.2013.07.10.08.21.36
        for <nlinecomputers@gmail.com>
        (version=TLSv1 cipher=RC4-SHA bits=128/128);
        Wed, 10 Jul 2013 08:21:36 -0700 (PDT)
Received-SPF: pass (google.com: best guess record for domain of cloudcare@cloud.avg.com designates 204.193.144.34 as permitted sender) client-ip=204.193.144.34;
Authentication-Results: mx.google.com;
       spf=pass (google.com: best guess record for domain of cloudcare@cloud.avg.com designates 204.193.144.34 as permitted sender) smtp.mail=cloudcare@cloud.avg.com
Received: from cloud.avg.com (10.56.156.72) by smtp.cloud.avg.com
 (10.56.136.16) with Microsoft SMTP Server id 14.3.123.3; Wed, 10 Jul 2013
 11:21:35 -0400
From: AVG CloudCare <cloudcare@cloud.avg.com>
To: <nlinecomputers@gmail.com>
Subject: Password Reset
Content-Type: text/plain; charset="UTF-8"
MIME-Version: 1.0
Message-ID:
 <417b6031-6b2b-4f6b-823c-4f86858859fa@ATLPEXHUB01.cloud-int.avg.com>
Return-Path: cloudcare@cloud.avg.com
Date: Wed, 10 Jul 2013 11:21:35 -0400
Content-Transfer-Encoding: quoted-printable
X-Antispam: NO; Spamcatcher 6.5.8. Score 2
X-AVG-Antispam-Info:
 2,-100,0,2603f74dc9c7fd7b,d41d8cd98f00b204,cloudcare@cloud.avg.com,nlinecomputers@gmail.com:nlinecomputers@gmail.com,RULES_HIT:152:355:379:967:973:988:989:1252:1256:1261:1277:1311:1313:1314:1345:1437:1513:1515:1516:1518:1521:1534:1537:1559:1593:1594:1711:1714:1730:1747:1777:1785:2393:2525:2559:2564:2682:2685:2859:2902:2933:2937:2939:2942:2945:2947:2951:2954:3022:3138:3139:3140:3141:3142:3865:3934:3936:3938:3941:3944:3947:3950:3953:3956:3959:4321:4362:5007:6261:6671:8957:8985:9025:9040:10004:10044:10400:10798:10842:10843:10845:11658:12043:12555:13007:13069:13311:13357,0,RBL:none,CacheIP:none,Bayesian:0.5,2.51859e-008,0.5,Netcheck:none,DomainCache:0,MSF:not
 bulk,SPF:,MSBL:0,DNSBL:neutral,Custom_rules:0:0:0

A password reset has been requested for your AVG CloudCare username.=0A=
=0A=
Please provide a new password using the following link: https://cloudcare.a=
vg.com/reset.php?token=3D46098942-XXXX-4ae4-8b62-46b12b4e725d.=0A=
=0A=
Thanks for using CloudCare!=0A=
=0A=
https://cloudcare.avg.com

The line break =0A= symbols are here as well.
 
Last edited:
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