Which PC manufacturers do you see most?

[iisjman07]

In your shop or throughout your day to day repairs, which computer manufacturers do you see most? Personally, it's between Dell & Toshiba for the top spot; I see a lot of those which are faulty

 

[Ccomp5950]

Dell and HP. With HP it's mainly the laptops, Dell being desktops. This is Texas so Dell kinda has that "Hometown pride" thing going on being a fellow Texas company.

Be careful assuming the computer make you see most is the most faulty, they may also contain a higher market share than the other ones you see.

 

[Martyn]

Dell and HP. With HP it's mainly the laptops, Dell being desktops. This is Texas so Dell kinda has that "Hometown pride" thing going on being a fellow Texas company.

Be careful assuming the computer make you see most is the most faulty, they may also contain a higher market share than the other ones you see.

+1 I see Dells then HPs.

 

[thebige]

Dell and HP on the desktop side and Lenovo on the laptop side. Agree with Ccomp on this one. The faults are too varied for it to be just a manufacturer issue between Dell and HP. However it is always exciting when I run across a "home brew" machine because that is like a box of chocolates . Never know when you'll find when you open the hood.

 

[Ccomp5950]

Well besides the systematic flaws like the GPU issues with HP dvX000's lately there really hasn't been a whole lot of manufacturing problems with PC's lately.

Not like the old days of yore when we had bad capacitors in everyday electronics all over the world because someone committed espionage and got a bad electrolyte formula.

 

[Kitten Kong]

Since March this year, I have had the following come into the workshop

18 x Acer
11 x Dell
11 x Compaq
8 x Custom
7 x Tosh
6 x HP
4 x PB
4 x Advent
3 x Sony
3 x Gateway
1 x Emachine
1 x IBM

The majority have been notebooks / netbooks. I would say I have done no more than 10 desktops in the past 3 months.

 

[wtigger]

Dell is most by far, followed by HP... An occasional Gateway and Acer once in a while, but not often. And a random eMachines piece of crap that is on it's last gasp

 

[ProTech Support]

On the desktop side:

#1: Dell

On the laptop side:

#1 HP / Compaq

Of course this is based on my business when I had the store 2 years ago. I was actually always surprised at just how many HP laptops I saw come through the door, I always had a good personal experience with them. In regards to Dell, well...they are Dell's

 

[Robert]

Our stats for the last 2 1/2 years.

The brands are over both notebooks and desktops.

 

[joydivision]

I find the same as above really, but do find very few white boxes now.

It is mostly HPs I see, followed by Dell and Sony.

See an awful lot of Viaos needing hard drive replacements.

 

[dracken]

Working for a University here we see a lot of Fujitsu Tablets( Big Engineering Program) and a lot of Apple Machines. We are the only Apple Service Provider in the area so we do get a lot of business that way.

 

[MSgherzi]

I definitely see Dell's the most. It's mainly Dells and then HP for the most repairs I've performed. I also mainly see slightly more desktops than laptops, which is pretty close.

Guess it goes to show you which has more problems, perhaps?

 

[glricht]

Although the stats are interesting (we see mostly Dells and HPs too), we need to be careful about drawing any conclusions regarding reliability.

It stands to reason that we all see a lot of Dells and HPs simply because there are a lot of them out there.

The old PC Magazine used to have an annual issue comparing reliability stats among vendors and they had similar problems trying to determine whether the stats reflected reality.

 

[phaZed]

PCRT reports...

Here are my stats for the past 2+ months since I have had PC Repair Tracker:

43 - Dell
23 - HP (and HP-Compaq branded machines)
9 - Gateway
8 - Toshiba
6 - Sony
6 - Compaq (Not HP branded)
5 - Custom
4 - Acer
3 - EMachine

I have almost 2x as many laptops as I do desktops, but that is probably because Google ranks me super-high for LCD screen replacement. Dell has the market share it would seem, therefore, more repairs.

What is interesting to note is that out of those 8 Gateways, 6 of them were DC power jack replacement.. POS IMO. The build quality otherwise is.. ok, but feels cheap.

Dell has a good build quality overall so long as it isn't a budget laptop like a 1500 series. HP also has a good build quality, but I am routinely performing solder re-flows for the NVIDIA GPU on the DV6000 and DV9000's.

I like Toshiba, but they are always a pain in the butt. It's a solid laptop, but not service-person friendly. On some of the not-so-old models taking it apart requires that the palm rest is separated from the base about an inch.. and then you get to take off all the connectors and ribbon cables within that inch of space... assembly is a "B" as well.

 

[Joseph@Dagon]

Acer and Dell.
Acer because they are the best selling laptop brand in Australia
Dell because they suck so bad in making quality products IMO