What is the Difference Between Mac & PC Hardware?

drewm

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Hey, guys. In my work history, I have supported only pc and linux setups. I have never done anything with Macs. However, today I got a question through my website about whether I would upgrade a Mac for someone. I feel incredibly silly asking this question, but I know nothing about Macs: Solely from a hardware perspective, what are the differences between a Mac and a pc? If I can upgrade and troubleshoot the hardware for a pc, what else do I need to know before I can consider working on Macs as well? Is this a whole new creature I would have to learn about or are they similar? Again, I feel incredibly foolish asking this question, but I have simply never had any experience with Macs. Obviously I will likely have to turn this potential client down, but I would like to know for future reference. Thank you in advance.
 
On old macs just everything, even the processors were completly different from the Motorolas, IBM PowerPCs and now Intel.

On new MACs the motherboard is unique but the most crucial difference is the BIOS. They are not PC compatable.
 
PC hardware - available from thousands of companies all around the world at competitive prices.

Mac hardware - available from Apple, at very high prices.

Next question ? :p
 
PC hardware unreliable due to being mfred by companies all over the world.
Apple hardware extremely reliable due to being mfr by one company.

You get what you pay for. Macs do take a different skill set but if you are someone who learned your trade growing up with a computer or figuring things out on your own you shoulnd't have any trouble. If you learned through a certificate program you may have difficulty.


PC hardware - available from thousands of companies all around the world at competitive prices.

Mac hardware - available from Apple, at very high prices.

Next question ? :p
 
Short Answer:
As others have said, in the older models just about everything was proprietary. In the newer Macs they have switched to Intel and many parts are PC compatible except for the motherboards. So you could easily take the hard drive and the RAM out of a Mac and put it into a PC. I believe the hard drive in my Macis just a Samsung.

Now, as for the reliability of Macs, since they have similar parts to a PC they can fail just as easily. Hence the need for "Apple Care".

Long Answer:
However, the software is generally more reliable because the software makers (and the OS makers) can predict the hardware its going to run on because there is only a handful of legitimate Mac configurations.
Compare this to Windows applications, drivers and hardware that has to play nicely with an unlimited amount of configurations and brands. This is where the so called "Just works" name comes from.

Much of the Apple price comes from its operating system. By default it has a ton of seriously high quality applications installed. For example, it has a iMovie which would cost $200-400 for a Windows equivalent. If you want to "hacky stuff" that technicians do but most users don't, such as partition your drive and install Windows on the other side. Apples Bootcamp will help you do it. Just open Bootcamp, drag the slider to the partition size you want, print out the instructions and off you go. There really isn't a built in Windows equivalent. Mac has tried to make all this stuff as easy as possible.

When things do go wrong with a Mac and you have Applecare, its usually nice and easy for the customer. Drop it into an Applestore, wait a few days, good as new. This is more desirable to clients than having to trust a random PC store which may or may not be competent.

Macs advantage (and some would say a disadvantage) becomes from being the same, not very changeable, predictable. As you can imagine, computer users like predictability.
 
Thanks Bryce, good answer. I have been getting calls too, so what your saying is a pc tech could install a new hd or ram without added Mac knowledge. I heard there was a great deal of labor (gazillion screws in a laptop) involved though, am I right?
 
Thanks Bryce, good answer. I have been getting calls too, so what your saying is a pc tech could install a new hd or ram without added Mac knowledge. I heard there was a great deal of labor (gazillion screws in a laptop) involved though, am I right?

They are a little more difficult to break down but there is an infinite amount of material online through sites like youtube that will give you step by step instructions. That's how I'm learning :)
 
PC hardware unreliable due to being mfred by companies all over the world.
Apple hardware extremely reliable due to being mfr by one company.

You get what you pay for. Macs do take a different skill set but if you are someone who learned your trade growing up with a computer or figuring things out on your own you shoulnd't have any trouble. If you learned through a certificate program you may have difficulty.

You know, I never thought about it like that - but it is a damn good point.
 
They are a little more difficult to break down but there is an infinite amount of material online through sites like youtube that will give you step by step instructions. That's how I'm learning :)

thanks, wish I had one to dissect, I think I'll start watching the videos, sure would like to broaden my services.
 
Everyone who has posted all have good and true points. On the tech side of things imagine life as a tech without malware, a registry, and product key nightmares. Also imagine not needing a thumbdrive full of software tools and doing most of your OS installs booted to an external HD loading an OS via firewire or now USB with the intel machines. It is very nice also to have an OS that is designed for its own hardware platform. OSX is very handy and a blast to work with. OSX alone has some powerful and extremely handy tools for troubleshooting. Macs do not have a bios but instead an Extensible Firmware Interface (EFI) or Open Firmware (OF) in the Power PC Macs. Apple hardware is definitely more tricky to take apart in part do to its all in one configurations on desktop models and Apple making things hard to take apart to keep average Joes and non-Apple authorized techs from swapping hardware. And they are very proprietary hardware wise unless you need a hard drive, RAM, certain optical drives, or some laptop LCDs.
 
Im sure you can change that hard disk.

But do you or the client have the OS to reinstall?
And can you do that without knowing anything about MACs?
 
I thank you all for your excellent answers. That was exactly what I was looking for. I might look into learning some of the differences between the two and might start supporting Macs as well fairly soon.
 
Repair / Upgrade Macs

This site has some pretty good walkthroughs with pictures for most of the recent macs. They even color cordinate which screw goes where. I have found them helpful in the past.
You can find them at Ifixit.com under repair guides.

Note: You might want to get a black stick (Plastic tool) to seperate the mac laptop cases, they become easily damaged. One source is macrecycling.com they cost a couple of bucks and work great on all laptops mac or not.
 
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