sorcerer
Active Member
- Reaction score
- 77
- Location
- Preston, Lancs, UK
Toshiba Satellite Pro C660-1NQ (PSC0ME-01S00TEN) laptop running Windows 7 Pro.
It came to me because it wouldn't boot up - it kept going into startup repair but then saying that it couldn't automatically cure the problem and that's why the customer brought it to me. I must have not been paying attention properly because I hit F8 and then selected 'Last known good boot configuration', which is something I never do because in my experience it hardly ever works. Anyway, this time it did and it works perfectly!
Well, sort of, anyway.
On powering up it goes through POST to 'Starting Windows', on to the login screen and then completes the boot process successfully by displaying the desktop. You can use it perfectly normally for a few minutes or all day if you want to, and then you can shut it down in the usual way. All tickety-boo and all perfectly normal.
However, next time you power it up the lights come on, the fan and hard drive spin up but that's it, nothing else happens - no POST, no startup screen, no cursor etc., no matter how long you leave it. The only way out is to hold down the power button for four seconds to force a shutdown. But then, you can press the power button again and it boots up normally!!
This is a completely repeatable pattern that happens every time - a normal, successful boot followed by a non-boot; normal/unsuccessful; normal/unsuccessful ad infinitum.
I've never seen anything like this and don't know where to start. Any ideas folks?
It came to me because it wouldn't boot up - it kept going into startup repair but then saying that it couldn't automatically cure the problem and that's why the customer brought it to me. I must have not been paying attention properly because I hit F8 and then selected 'Last known good boot configuration', which is something I never do because in my experience it hardly ever works. Anyway, this time it did and it works perfectly!
Well, sort of, anyway.
On powering up it goes through POST to 'Starting Windows', on to the login screen and then completes the boot process successfully by displaying the desktop. You can use it perfectly normally for a few minutes or all day if you want to, and then you can shut it down in the usual way. All tickety-boo and all perfectly normal.
However, next time you power it up the lights come on, the fan and hard drive spin up but that's it, nothing else happens - no POST, no startup screen, no cursor etc., no matter how long you leave it. The only way out is to hold down the power button for four seconds to force a shutdown. But then, you can press the power button again and it boots up normally!!
This is a completely repeatable pattern that happens every time - a normal, successful boot followed by a non-boot; normal/unsuccessful; normal/unsuccessful ad infinitum.
I've never seen anything like this and don't know where to start. Any ideas folks?
