[REQUEST] Website Critique

jft135

Active Member
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108
I'm finally putting the finishing touches on the new website and would love to get some feedback from the community. I ordered the Technibble Website Analysis but figured I'd ask here as well. I'm especially interested in feedback for the mobile version as 65% of my visitors use smartphones. I haven't set up a CDN (my host's datacenter is ~1 mile from my office,) so it may be a bit slow for those overseas.

The dev site is at https://beta.compuclinic.us

Thanks!
 
Very well designed site, it looks great. On the phone it loads quite fast, too. I'm not sure if it is just my devices but it seems every time I load a new page your site map comes up briefly. Not a huge thing just not sure why it does that.
Did you code this all yourself?
 
Very well designed site, it looks great. On the phone it loads quite fast, too. I'm not sure if it is just my devices but it seems every time I load a new page your site map comes up briefly. Not a huge thing just not sure why it does that.
Did you code this all yourself?

I've noticed that. It's the mobile menu loading, and I'd love to just kill the hamburger menu all together. Unfortunately, it's hardcoded so deeply in the template I've been unable to exorcise it. I wrote a 30K page ecommerce site back in 2003, but haven't done any web development since. All the CSS and HTML 5 I know I learned on this project.

It's based on the Anacron template from RocketTheme and uses the Gantry 4 framework. There is a lot of custom code like the testimonials on the landing pages and the pricing tables. I got sick of building individual tables that I'd have to remember to update if I changed prices, so I wrote a php function that detects the page id and generates a table from the proper variables. Then I just have to update the 1 file if anything changes.
 
Nice site. It's fast. It's homely. Which means it tells me you're not focused on businesses.

I'm always 50/50 about posting our prices on the website. I used to do it, now I don't.

Same with reviews. I've gotten some fake reviews from some rather negative/troll type users (from this forum actually) that didn't agree with posts I've made in the past. So I just post a link to the reviews, but don't put it in the face of the website user.

I love how at the bottom you put "Providing quality repair to:" and actually made individual pages for each location. I'm betting that would help your google ranking at least some.

You credit check all your clients? and you charge the same amount for remote work as you do to drive out? (small business page) I would rather have you drive out than do the remote work if I was an old minded customer who only works face to face, if it's the same price.

I'd give it an 8 out of 10. Definitely not bad, and that's being picky.
 
We only check credit for clients who request payment terms. That check pretty much consists of their checks clearing 2-3 times, a couple references, and what kind of impression we get from them. I don't actually pull credit on anyone, and we're pretty strict about cutting people off if they pay late. 30-day terms means 30 days, not 45.

The hourly rate is the same for remote and on-site, but on-site has a 1hr minimum and a travel fee. Remote is only a 15 minute minimum.

I could see not posting your reviews if they aren't stellar, but for us it's one of our main selling points. It's easy to switch off though if that ever became an issue. I can also moderate which reviews get posted (can't change the overall star rating though) so I can hide any troll reviews from the website itself.

Making separate city pages was entirely motivated by SEO. There are some BIG caveats though for anyone who comes across this. You can't just slap the same content up and change out the city name or you'll seriously piss off Googlebot. I had to write unique content for each page, which was a huge pain in the neck. It's still not as unique as I'd like, but my plan is to roll out the site for now and pick a page a week to really refine. After I get over my burnout that is . . .
 
Nice site. It's fast. It's homely. Which means it tells me you're not focused on businesses.

Our big focus has always been not on fixing computers, but on helping people with their computer problems. It's about the people, not their devices. That's what I try to convey with all of our marketing. Really hi-tech looking marketing materials appeal to us techies, but not the average person. As techs we often forget about that.
 
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