WD my book files recovered as SWF

ell

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Hi, I have a 1 tb drive that the usb connector was broken off, I removed the drive and ran easeus recovery on it, I got 40 gb of data but most of the large files are all swf files, I presume raw state, is there any way to open these or maybe rename them. I'm thinking they are wd backup files but I don't know what ext they should be.
 
You cannot bypass the USB bridge on these drives...the data is encrypted. So, assuming that you did not alter any sectors on the original drive, you can fix or replace the bridge with an identical match.
 
You cannot bypass the USB bridge on these drives...the data is encrypted. So, assuming that you did not alter any sectors on the original drive, you can fix or replace the bridge with an identical match.

I have no idea what you just said, how do I do that? the drive was not visible in windows til I initialized it, I did not format it.
 
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How important is your client's data? If it is important enough, you may just find it easier and safer to outsource it, if you want guaranteed success. You could outsource to Brian for $300USD or to me for $280CAD (about $255USD, based on google exchange rate calculation right now). Assuming that the broken connector is the only issue, we'd have it recovered and ready to ship back within 24 hours.

As I said, the other option is for you to fix the broken USB bridge or buy a new one that has the identical controller on it.
 
oh...you initialized it? Now you need to outsource as you now messed up the encrypted MBR. In the future, never ever ever ever write to a drive from which you want to recover data. In fact, you should always make a full sector-by-sector clone of the drive and then make your recovery attempts against the clone.
 
How important is your client's data? If it is important enough, you may just find it easier and safer to outsource it, if you want guaranteed success. You could outsource to Brian for $300USD or to me for $280CAD (about $255USD, based on google exchange rate calculation right now). Assuming that the broken connector is the only issue, we'd have it recovered and ready to ship back within 24 hours.

As I said, the other option is for you to fix the broken USB bridge or buy a new one that has the identical controller on it.

thanks, she won't pay that much, so your saying all the raw files I recovered are totally unaccessible? That seems weird, I have the data copied no problem.
 
The RAW files are just false positives and totally garbage. Did you actually ask your client about the value of her data? The problem you have now is that if you give her the drive back, it is in worse condition than when you received it because of a mistake that you made. (now that you know, I'm sure you won't make the same mistake again.)

So, I seriously suggest you talk to your client, explain what is going and confirm that she doesn't want the data recovered off the drive, sell her a replacement and move on. You might be surprised to find out that they may actually choose the data recovery route, thus why I recommend on asking these questions before any in-house recovery attempts are made.
 
The RAW files are just false positives and totally garbage. Did you actually ask your client about the value of her data? The problem you have now is that if you give her the drive back, it is in worse condition than when you received it because of a mistake that you made. (now that you know, I'm sure you won't make the same mistake again.)

So, I seriously suggest you talk to your client, explain what is going and confirm that she doesn't want the data recovered off the drive, sell her a replacement and move on. You might be surprised to find out that they may actually choose the data recovery route, thus why I recommend on asking these questions before any in-house recovery attempts are made.

wow, I major screwed up here, I am already partnered with a data recovery co, I will advise her. Lesson learned, I do usually image drives, I don't know what I was thinking, crap.
 
wow, I major screwed up here, I am already partnered with a data recovery co, I will advise her. Lesson learned, I do usually image drives, I don't know what I was thinking, crap.
If you are partnered with a data recovery lab, why didn't you talk to them first? Out of curiosity, who do you use?
 
Luke is right, these drives encrypt at the sector level using hardware encryption. There is no software means to decrypt it, it must be done using a compatible WD adapter board.

Initializing will corrupt the MBR making the recovery harder (though certainly not impossible).

Luke's price is good, I'd normally charge $250-350 for that sort of job in my lab.
 
Just had a chat with Kroll Ontrack with this scenario of just a broken USB adapter...didn't even discuss any file system issues with the drive initialization.
"The recovery fee falls between $695 and $1995 depending on what we need to do to overcome the damage and the quality of the recovery."
I sure hope that you get better rates than this for your clients.
 
I sure hope that you get better rates than this for your clients.

Wow. I could have made that mistake:(
thats a whole lot of money to a whole lot of people. Do civilians ie non business pay that in IRL? or are we talking photographers / graphic designs / CAD stuff?
 
Wow. I could have made that mistake:(
thats a whole lot of money to a whole lot of people. Do civilians ie non business pay that in IRL? or are we talking photographers / graphic designs / CAD stuff?
Obviously man do pay their rates or they would have not choice but to lower them. But, there are no longer 5 major data recovery labs to choose from and many others certainly offer better rates and usually better service.

The challenge with the smaller shops is finding one you can trust. Many are just fronts for larger labs or are just hacks who focus on the cheap and easy recoveries and don't care if they botch the more difficult projects.
 
I would honestly send it to Luke...$300 isn't very much to get important data back...he's giving you a good price.
 
And obviously don't even bother with WD.
Chances are that (warranty permitting), they would just replace the entire product with a new empty one. And you would never see the original (and data) again.
 
FYI... this drive would be $500 with us (we charge $100 extra for encryption and $100 extra for USB PCBs, if the recovery is successful). But since your client doesn't even want to pay $300, doesn't really matter. Just wanted to clear up our rate info for this kind of drive.

IMO, there is no good reason (if your business goal is to make money) to send a drive to Drive Savers or OnTrack before sending it to trying us. They will charge you more for the same services (and can go beyond what we do, but you'll only know if that's necessary by sending to us first).
 
Well folks thanks to google and a lot of luck I got her data, 84 GB (although some is corrupted) I spent a good hour trying to get the connectors lined up just right and clamped together then with easeus recovery disc I was able to recover the partition (even after I had initialized it like a dumb XXX I think I was thinking I was just assigning it a letter) and by using the method in the pic I was able to get around WD encryption with the broken mini usb plug clamped on !!! Lots learned here, thanks everyone for your info!
 

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