Virus Removal Standards

[DocGreen]

Virus Removal Procedures

I'm wanting to streamline my virus scanning procedures... right now I'm slaving to my Test-PC and basically scanning with several different tools in succession. It's tedious and time consuming. There's got to be a better way.


What do you guys do? Is there a particular software that does everything you need? Or maybe a collection of software?


Currently I'm using (Through D7)
Kaspersky TDSSKiller
Avast aswMBR
HitmanPro
Malwarebytes
SAS,

and then I follow up with
Avast and/or MSE (both for nasty infections)

Special occasions: Windows Defender Offline

I just feel like I should be able to cut down on the number of scanners I'm using considering each one can take in excess of an hour to scan. Thoughts?

 

[BillMoney]

I like using Sophos virus removal tool, mbam, hijack this, gmer, tdsskiller, then usually manual hunting

I will also run through autoruns, process explorer, and process monitor. Obviously check msconfig and services as well

Now at work (retail bigbox) the tools I am allowed to use are ESET scanner and MBAM then manual removal or nuke n pave depending on how bad ugh

 

[NOOB_TECH]

I'm wanting to streamline my virus scanning procedures... right now I'm slaving to my Test-PC and basically scanning with several different tools in succession. It's tedious and time consuming. There's got to be a better way.


What do you guys do? Is there a particular software that does everything you need? Or maybe a collection of software?


Currently I'm using (Through D7)
Kaspersky TDSSKiller
Avast aswMBR
HitmanPro
Malwarebytes
SAS,

and then I follow up with
Avast and/or MSE (both for nasty infections)

Special occasions: Windows Defender Offline

I just feel like I should be able to cut down on the number of scanners I'm using considering each one can take in excess of an hour to scan. Thoughts?

I use Kaspersky Rescue CD. TDDS killer, Malware Bytes,and Super anti spyware. I’m thinking of trying commodo cleaning essentials….. Why do you have so many scanners? I looked at hitman pro, and it was expensive.

 

[compnet]

95% of the time SAS finds cookies. 5% of the time it finds trojans that MBAM already found. I cut that from my list a while ago.

Hitman pro free still finds infected files which you can delete manually, and I've had it find some that mbam and sas missed.

 

[BillMoney]

95% of the time SAS finds cookies. 5% of the time it finds trojans that MBAM already found. I cut that from my list a while ago.

Hitman pro free still finds infected files which you can delete manually, and I've had it find some that mbam and sas missed.

Ever since support.com acquired sas it has gone downhill

 

[FoolishTech]

I've never had SAS find anything (other than cookies) that MBAM didn't. I was willing to keep giving it a shot but their pricing scheme turned me off (the fact that you are expected to pay one price to buy while you have the app installed, but if you uninstall the app it is offered at half price.) Not sure if they are still doing that... but support.com is another turn-off for me. Rubbish I say...

 

[BillMoney]

I've never had SAS find anything (other than cookies) that MBAM didn't. I was willing to keep giving it a shot but their pricing scheme turned me off (the fact that you are expected to pay one price to buy while you have the app installed, but if you uninstall the app it is offered at half price.) Not sure if they are still doing that... but support.com is another turn-off for me. Rubbish I say...

Very happy i no longer have to connect my virus removals to support.com and get to do them manually

 

[ComputerRepairTech]

I'm slaving to my Test-PC
Currently I'm using (Through D7)
Kaspersky TDSSKiller
Avast aswMBR <-is this any more effective than avast when slaving the drive? I do not know as i mostly deal with remote support
HitmanPro
Malwarebytes
SAS, <-remove this

and then I follow up with
Avast and/or MSE (both for nasty infections) <-Remove MSE, and if Avast is running on your test pc what you could do is set your file system shield settings > Scan when opening and check the Scan all files checkbox. This would make it scan every file ur scanning anyway.

see underlined text in quote area

 

[NYJimbo]

95% of the time SAS finds cookies.

Yeah, and it makes a big deal out of them.

 

[kwest]

I run ccleaner and malwarebytes at the same time.

Then reboot and rescan with malwarebytes. If the same items come up I use combofix.

This process fixes 99% of the computers that come in.

 

[DocGreen]

Thanks for all the input! I'll come back to this thread tomorrow and respond to the questions... gotta force myself to step away from the work and get some sleep, lol.

 

[compnet]

I run ccleaner and malwarebytes at the same time.

Then reboot and rescan with malwarebytes. If the same items come up I use combofix.

This process fixes 99% of the computers that come in.

Mbam(havent tried the anti rootkit) misses a lot of rootkits.. tdsskiller is so fast I would throw that in the mix at least

 

[Eric@noware]

Around here we:

-Start in safe mode

-Run Kaspersky's TDSS Killer

-Run D7 Malware Remover (THANKS NICK!)

-Run Malwarebytes

-Repair permissions and "fix lots of stuff" via D7

-Run Unhide (if personal files have been hidden)

Then boot to normal mode, make sure Windows is up-to-date, and all that fun stuff.

 

[YeOldeStonecat]

Remove drive, slave to our bench rig...scan/clean with "a lot of different products".

Put drive back in computer....run more scans yet again (yes repetitive..but you'd be surprised that some programs can detect more when running from the host OS that you're scanning, also there's the registry that's able to be scanned properly.

Run all Microsoft updates

Update all web players (this means ensuring that old versions are removed too)

Yank known troublesome 3rd party software including toolbars.

Blow out case with air

Clean case, make presentable.

 

[Keegan]

If you feel it takes to much hands-on time then maybe you should look into scripting something.

I have made a script that runs a couple of scanners, cleans up a lot of things updates critical programs and plugins.

Works 99% of the time.

Hands-on time, boot the computer, plug in usb pen, run script.

Then I also know the other techs do the same things I do.

 

[NWPhotog]

You guys do realize if all you are doing is running scanners you are missing quite a bit of malware, right?

 

[brandonkick]

You guys do realize if all you are doing is running scanners you are missing quite a bit of malware, right?

What do you use to clean up infections with? What products/procedures?