Very slow HP after Win 7 SP1 install

[DCGPX]

Hi all

I've had a HP Elitebook in for a few days I cant get to bottom of an issue with.

Client asked me to wipe it and put base Win 7 Pro on ie not from the recovery so that it didnt have all the HP junk.

Everything went swimmingly until I put SP1 on then a snails quicker!

It SERIOUSLY slows right down, desktop takes literally 10min to appear and ask it to do any work takes an age!

I have ran it with every update except SP1 and its quite fast.

All drivers have been installed from the Driver backups and no issues show.

No AV loaded just in case but no difference, run fine off any Linux or Win PE disk I try.

IF I restore using factory its good just full of the junk, it passes all mem/benchmarks I throw at it.

As soon as I put SP1 on, slow go.

Any ideas to try, I'll end taking off the junk from the factory restore but this is bugging me. I have it until next Tues as client on hol at moment.

I've looked at processes/services, used D7 Kill-All and its still chronically slow if it has SP1 on.

Cant for life of me think whats so different from Factory Win 7 to my disc which I've used tons of time no problem.

I'm positive its some software issue as I've swapped out RAM/HDD for known good and its still same.

For a laugh I put Win8 on and that went in a breeze!

Anyone any pointers, definitely grasping at straws now.

 

[frenchscottie]

Hi all

I've had a HP Elitebook in for a few days I cant get to bottom of an issue with.

Client asked me to wipe it and put base Win 7 Pro on ie not from the recovery so that it didnt have all the HP junk.

Everything went swimmingly until I put SP1 on then a snails quicker!

It SERIOUSLY slows right down, desktop takes literally 10min to appear and ask it to do any work takes an age!

I have ran it with every update except SP1 and its quite fast.

All drivers have been installed from the Driver backups and no issues show.

No AV loaded just in case but no difference, run fine off any Linux or Win PE disk I try.

IF I restore using factory its good just full of the junk, it passes all mem/benchmarks I throw at it.

As soon as I put SP1 on, slow go.

Any ideas to try, I'll end taking off the junk from the factory restore but this is bugging me. I have it until next Tues as client on hol at moment.

I've looked at processes/services, used D7 Kill-All and its still chronically slow if it has SP1 on.

Cant for life of me think whats so different from Factory Win 7 to my disc which I've used tons of time no problem.

I'm positive its some software issue as I've swapped out RAM/HDD for known good and its still same.

For a laugh I put Win8 on and that went in a breeze!

Anyone any pointers, definitely grasping at straws now.

Has the factory restore got service pack 1 included?

 

[bertie40]

How's the hard drive for space ?

Is the HDD fault free ?

Also, I suggest deleting and recreating the swap file.

Good luck

 

[DCGPX]

@Frenchscottie - Factory Restore doesnt have SP1 on but if I install it its fine just the junk still there

@ Bertie - HDD is a 250GB and has over 200GB spare. Already tried another HDD thats known good but still same issue and it was a 7200 rather than the 5400 thats in but yes his drive shows no errors at all on sector test

I'll try the swap file but I've a feeling its going to be fine.

I'm going to try all the services/processes again approach just in case I missed something.

Damned annoying it is!

 

[bertie40]

I'm assuming you let the windows installation download the drivers.

Maybe there's a "custom" driver only available from the HP site.

Perhaps go to the HP site, and overwrite the existing drivers with their copies.

Just a thought.

 

[SilverLeaf]

There is a large thread about this issue here: http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-7-service-pack-1-made-my-computer-slow/0d8d1373-4267-44ef-970d-39b0349748a9?page=1&tm=1379769903139

This post (page 13) seems to offer suggestions

I had this problem, and for me the solutions came from Tom Lindy and David Notario, whose blog was reposted by NitinA. Since the problem seems to be forever, I'll repost.

Lindy points out that autotuning is still a problem. (I recall it being a problem 3 or 4 years ago, but that's MSFT.)

To fix, first check the setting. And the command prompt, navigate to your system32 directory, Type:

"netsh interface tcp show global" (no quotes) . Check the autotuning setting. If it is set to normal, turn it off with:

"netsh interface tcp set global autotuning=disabled" (no quotes) Check setting again with the show global command and reboot.

Another possible source of the problem is mscorsvw.exe. Check for that by opening task manager and looking for it under processes; determine its CPU usage which may be high. What you want to do is run it once and get it over with, after which it will stop running,

To do that, at the command prompt, navigate to

"C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727"

From there, issue the following command: "ngen.exe executequeueditems" (no quotes).

Those two actions solved the problem for me. There is another potential source with Remote Differential Compression. (Identified by Arun Kumar, MVP and edited Bill Fulks. Another lingering 3 or 4 yr. old problem, I believe.)

To turn it off and see if that helps you, open Control Panel and go to "Programs and Features.

In the Programs and Features window, click on Turn ON/OFF Windows Features.
When the list populates, click on Remote Differential Compression to deselect it.

Click OK

 

[DCGPX]

I'm assuming you let the windows installation download the drivers.

Maybe there's a "custom" driver only available from the HP site.

Perhaps go to the HP site, and overwrite the existing drivers with their copies.

Just a thought.

Thats crossed my mind as I used the drivers DVD created from the laptop on first install so maybe SP1 updating something that the laptop doesnt like being changed.

I'll put SP1 back on and then rerun the driver DVD to see if anythings changed.

Worth a shot!

 

[DCGPX]

I've just started a reload of SP1 so I'll check this after its finished to see if it helps, interesting reading - Thanks!

There is a large thread about this issue here: http://answers.microsoft.com/en-us/...4ef-970d-39b0349748a9?page=1&tm=1379769903139

This post (page 13) seems to offer suggestions

 

[nlinecomputers]

Have you checked event viewer for logged issues. Something might be crashing and restarting and that kind of thing gets logged.

 

[ohio_grad_06]

Maybe it's time for an SSD?

 

[Porthos]

Grab an updated iso with sp1 already integrated.

http://www.heidoc.net/joomla/technology-science/microsoft/14-windows-7-direct-download-links

 

[JustInspired]

Grab an updated iso with sp1 already integrated.

http://www.heidoc.net/joomla/technology-science/microsoft/14-windows-7-direct-download-links

Yeah. ^^^
You're not still wasting time installing Windows without Service Packs integrated are you?

 

[Kitten Kong]

Grab an updated iso with sp1 already integrated.

http://www.heidoc.net/joomla/technology-science/microsoft/14-windows-7-direct-download-links

Great find. Thanks for sharing. I'm forever having to load sp1, and it taking an absolute age.

Rep added

 

[DCGPX]

Grab an updated iso with sp1 already integrated.

http://www.heidoc.net/joomla/technology-science/microsoft/14-windows-7-direct-download-links

Thats what started this escapade off. I loaded a from an SP1 integrated and had issues so started from scratch with a vanilla 7 and worked up, that when I discovered the SP was the issue.

Havent touched it since I reloaded it this afternoon as had go out so will look again tomorrow.

Theres nothing in any event log or pointers to what it doesnt like in the SP.

I've got more time tomorrow as wife out with kids somewhere so cant get distracted with the 'wants' or 'we need to's...'