Updating <Title> of website - should be instant after upload, correct?

[tankman1989]

I changed the <title> of a website I host along with some meta data and uploaded it to my server. When I refresh the page I don't see the changes so I tried clearing the cache and opening it in new browsers and new windows but nothing. I'm on a 1&1 server if that makes a difference.

Am I correct in thinking that these changes should happen immediately?

Is there a limit to the length of the title - as if it is too long will it not display? (it is displaying the original title so it seems that it isn't recognizing the update).

 

[DCGPX]

I changed the <title> of a website I host along with some meta data and uploaded it to my server. When I refresh the page I don't see the changes so I tried clearing the cache and opening it in new browsers and new windows but nothing. I'm on a 1&1 server if that makes a difference.

Am I correct in thinking that these changes should happen immediately?

Is there a limit to the length of the title - as if it is too long will it not display? (it is displaying the original title so it seems that it isn't recognizing the update).

Should be immediate, is on mine!

Are you def sure it uploaded correctly?

 

[tankman1989]

Should be immediate, is on mine!

Are you def sure it uploaded correctly?

Yeah, I uploaded it a few times and I waited a couple hours as well. Kind of stumped now.

 

[TimJacobs]

Yeah, I uploaded it a few times and I waited a couple hours as well. Kind of stumped now.

Try CTRL + F5

Fillers..........

 

[tankman1989]

The site is still not updating. I got curious if it was using one of the backup files with the "index****.html" filename so Imoved the backup files to a specified file so they couldn't be used. Still no change. I then deleted the file extension ".html" from the file, reloaded the site and it was the same. I then deleted the index.html file and reloaded the site and it loaded just fine. None of this makes sense.

I checked to make sure that I was working in the domain root directory and it is.

I tried opening this in browsers where I never opened it before and it is still coming up! How is this witchcraft working!?

PS. This site is largely written in javascript and php but it is using an html index page - if any of this matters.

 

[ComputerRepairTech]

The site is still not updating. I got curious if it was using one of the backup files with the "index****.html" filename so Imoved the backup files to a specified file so they couldn't be used. Still no change. I then deleted the file extension ".html" from the file, reloaded the site and it was the same. I then deleted the index.html file and reloaded the site and it loaded just fine. None of this makes sense.

I checked to make sure that I was working in the domain root directory and it is.

I tried opening this in browsers where I never opened it before and it is still coming up! How is this witchcraft working!?

PS. This site is largely written in javascript and php but it is using an html index page - if any of this matters.

You sure the file u uploaded was index.html and not index.php?

 

[tankman1989]

You sure the file u uploaded was index.html and not index.php?

Yeah, sure. I also tried renaming it to no avail. These are the only files in the home/root directory and it is still loading like there is an index.html file!

 

[ComputerRepairTech]

Yeah, sure. I also tried renaming it to no avail. These are the only files in the home/root directory and it is still loading like there is an index.html file!

ask your hosting provider and see if they know whats going on.

 

[tankman1989]

ask your hosting provider and see if they know whats going on.

I think it has come to this. I'm not an expert with web hosting, I know enough to do it fairly well but didn't know if there was some kind of internal caching that may be going on.

Thanks to everyone for looking at this and offering your advice.

 

[ComputerRepairTech]

I think it has come to this. I'm not an expert with web hosting, I know enough to do it fairly well but didn't know if there was some kind of internal caching that may be going on.

Thanks to everyone for looking at this and offering your advice.

none that im familiar with but who knows what kind of things 1&1 is doing to save bandwidth. I use (no longer recommending) myself.

 

[DCGPX]

If you have full FTP access, which I assume you do, copy everything from your site as a backup then delete your www or public html folder contents( basically your website root)

If you then try to access it, you SHOULD get your domain error.

At least this will show that its empty. Them just back your index.html, try again and see if it at least shows, ignore image errors etc.

This proves its looking at right file, then add rest piece by piece checking each stage to see if error returns.

Personally this would be my approach at this stage

 

[tankman1989]

If you have full FTP access, which I assume you do, copy everything from your site as a backup then delete your www or public html folder contents( basically your website root)

If you then try to access it, you SHOULD get your domain error.

At least this will show that its empty. Them just back your index.html, try again and see if it at least shows, ignore image errors etc.

This proves its looking at right file, then add rest piece by piece checking each stage to see if error returns.

Personally this would be my approach at this stage

Thanks for the idea. I removed everything from the root directory and there was no changes to the website. I sent a very detailed message to 1&1 regarding what was happening, what I did, the changes I made and what wasn't working and their response was "we looked at your site and it seems to be working properly, please tell us the changes you made and maybe we can help you." I had just explained it in detail, step by step with what should have happened on the site and they couldn't understand!

Now, I delete everything and it still runs as if it is still there - no change.

I am tired of 1&1 tech support - they outsourced some time ago and now their sales and support both have gone down hill.

 

[DCGPX]

Now, I delete everything and it still runs as if it is still there - no change.

I am tired of 1&1 tech support - they outsourced some time ago and now their sales and support both have gone down hill.

If you've deleted it all, I'd ask them where its picking site up from?

If its a cached version they hold ask them to check settings for your domain, seems somethings definitely stuck somewhere.

That and find another host with sounds of it!