Update for Office 2010

[Mike McCall]

So, I have a Win 10 machine telling me an update for Office 2010 (KB2881030) is available, and occasionally attempts to download & install it. The problem is, the machine has never had Office 2010 on it. It's an internal machine and not a clients. I've been through every place I can think of looking for something that might be triggering it but can find nothing. I've deleted every reference to Office I can find, and it still attempts to install it, & my monitoring agents say I need it as well. How do I find what's triggering this and remove it?

 

[YeOldeStonecat]

What line of biz software is on it? Some software installs some Office components when you run the LOB apps desktop setup. For example, at an insurance agency client I'm working remotely at right now, their Applied Systems TAM software puts in some Office 2007 SDK runtimes.

 

[Mike McCall]

It's an internal (one of my own) device, so LOB products are typical & mostly cloud based. I use LibreOffice & haven't used MS Office since my wife's copy of 2003. I've seen this on here for quite a while, but I'm getting annoyed that I've not figured out how to remove it.

 

[mraikes]

Did it originally come with Office Starter?

EDIT: Some easyfix & manual Office 2010 removal options that might scrape out any traces of 2010: https://support.office.com/en-us/ar...ice-2010-90635a1d-aec8-4653-b358-67e1b766fc4d

 

[Mike McCall]

Probably, I don't recall. This is the device:

https://www.asus.com/us/Mini-PCs/VivoPC_VM40B/specifications/
https://www.asus.com/us/Mini-PCs/VivoPC_VM40B/specifications/
The page claims it came with a trial of 2013, but it's been too long for me to remember. I've uninstalled everything I can think of that even slightly resembles Office, and have gone through the registry and done the same. Still unable to find the trigger.

 

[mraikes]

Looks like it's too new to have had Office Starter. MS started phasing out starter sometime in 2012. The mystery continues!

 

[Mike McCall]

Yeah, I've looked through the registry for something that might trigger it, but don't see anything. Will look again in case I missed something.

 

[GTP]

Have you still got the Microsoft Visual C++ Redistributables installed?
You could try uninstalling them (Be aware that other programs may break if you do!) to see if the problem goes away.
You can download them here.
https://www.microsoft.com/en-us/search/result.aspx?q=Visual+C+++Redistributable&form=dlc

Or maybe "Click-To-Run?" Which can cause this issue as well.

 

[Mike McCall]

I think I found it. There was an entry for some compatibility or reader for Office I had been overlooking. I deleted it and the update seems to have disappeared. The best place to hide something is right under my nose.

 

[Your PCMD]

Open regedit, search for Office*, remove anything that says Microsoft Office. Had a Lenovo laptop that did the same thing but for office 2007. Went through the registry and removed any trace of it, then into the appdata folder where there was several folders related to office 2007, deleted those. Restart the lappy and all was well.