Switching over email without old info

[fencepost]

I see that it's a squarespace site, or at least some of the code in the page is from there. Did they do their own domain registration? Done through Squarespace? Are you fighting with a web developer that you don't know about?

 

[Krynn72]

I see that it's a squarespace site, or at least some of the code in the page is from there. Did they do their own domain registration? Done through Squarespace? Are you fighting with a web developer that you don't know about?

Hmm, I suppose its possible. I'm pretty sure my client said it was all managed, as mentioned before, by his son's now-ex wife. He was able to call her up and talk to her the first day I discovered this issue and ask for possible passwords, so I think they're still on decent terms and she'll have known about this since he talked to her.

I'll have to gather more info about it and probably have a chat with her directly as maybe she was just mediating between my client and a developer,not actually managing it herself.

Man, I thought this was going to be an easy in-and-out job. Oh well, as long as they keep paying...

 

[Porthos]

Man, I thought this was going to be an easy in-and-out job.

Famous last words.

 

[Kirby]

... have you used this tool? I'm going to feel like a complete newb if this tool is common knowledge because I've never heard of it.

It would make this so much easier.

If I know about it then I simply assumed everybody did. I'm always the last to know. Well, apparently second-to-last. I've been using NirSoft stuff for years. Some antivirus software detects it as a "hacking tool", which it totally is, but that's the whole point when you have customers who don't think their email requires a password because it never asked for one.