MJOComputers
New Member
- Reaction score
- 0
- Location
- Manchester Tameside
Also, feel free to check my website as I would like advice on any improvements that can be made etc, url: http://www.mjocomputers.co.uk
Starting a MOBILE Computer Repair Service
- Thread starter MJOComputers
- Start date
- Reaction score
- 3,433
- Location
- Manchester UK
Few tips in no particular order.
Get some more pages wrote. Do a page for each service you offer, and SEO them all.
You have a web presence, which is good. However your using a gmail email address?. Doesn't give the air of professionalism.
No physical address shown. Again doesn't give the air or being a pro.
No land line.. See above.
Get some more content wrote.
Start a blog, and SEO each blog post.
Have a look through the advertising critique sub forum. Read and digest the posts here.
Check out some other members web sites, see if they can offer you any guidance..
Get some more pages wrote. Do a page for each service you offer, and SEO them all.
You have a web presence, which is good. However your using a gmail email address?. Doesn't give the air of professionalism.
No physical address shown. Again doesn't give the air or being a pro.
No land line.. See above.
Get some more content wrote.
Start a blog, and SEO each blog post.
Have a look through the advertising critique sub forum. Read and digest the posts here.
Check out some other members web sites, see if they can offer you any guidance..
MJOComputers
New Member
- Reaction score
- 0
- Location
- Manchester Tameside
Thanks for the advice, I'm starting a Mobile repair service only, I don't have a repair shop or centre so cannot exactly list an address. Also my home landline may be answered by other people (even less professional than not having it listed imo). I'll admit the site content does need working on, as does the layout. Your advice is appreciated hugely, thanks again, Mike
Oh and I'll get on the case of changing my email to one that is @domainname now
- Reaction score
- 3,433
- Location
- Manchester UK
Even if you use a VOIP phone, which is forwarded to your mobile, it is more professional than having a land line only.
Also if you are a ltd company, it is a legal requirement for you to have a physical address listed on your site.
At a pinch you could also have a call answering service.
Also if you are a ltd company, it is a legal requirement for you to have a physical address listed on your site.
At a pinch you could also have a call answering service.
MJOComputers
New Member
- Reaction score
- 0
- Location
- Manchester Tameside
Have changed email to support@mjocomputers.co.uk, I will give some thought to the landline number point and try and figure something out.
cypress
Well-Known Member
- Reaction score
- 1,495
- Location
- South Florida
Does Google Voice work in the UK? If so that is a viable option.
- Reaction score
- 3,433
- Location
- Manchester UK
Markverhyden
Well-Known Member
- Reaction score
- 11,046
- Location
- Raleigh, NC
In addition to the above.
You should change the language to be more assertive. Things like "aim to bring" and "work to" make it sound like you may not be sure of your capabilities or are just starting out. Personally I'd never publicly state no-fix-no-fee, my money back is in the form of repair/service warranty. Traveling to a site to find out the laptop is not booting is because they gave it a taste of Newcastle Brown is a losing proposition. If you've never worked in this business these things do happen. Granted it's not epidemic, but if they think they are getting a free diagnostic because you have that in the open is not a good thing.
Maybe "we provide professional, economical services at your location at your convenience." And "We provide professional solutions from virus removal to software issues and more. Please review our service offerings."
Research you competitors. Maybe you can get a travel fee for a declined repair.
Of course you need to tailor the vocabulary to your area. I'm speaking American, LOL!!!, so that may not work.
You should change the language to be more assertive. Things like "aim to bring" and "work to" make it sound like you may not be sure of your capabilities or are just starting out. Personally I'd never publicly state no-fix-no-fee, my money back is in the form of repair/service warranty. Traveling to a site to find out the laptop is not booting is because they gave it a taste of Newcastle Brown is a losing proposition. If you've never worked in this business these things do happen. Granted it's not epidemic, but if they think they are getting a free diagnostic because you have that in the open is not a good thing.
Maybe "we provide professional, economical services at your location at your convenience." And "We provide professional solutions from virus removal to software issues and more. Please review our service offerings."
Research you competitors. Maybe you can get a travel fee for a declined repair.
Of course you need to tailor the vocabulary to your area. I'm speaking American, LOL!!!, so that may not work.
wickedmojoit
Active Member
- Reaction score
- 130
- Location
- Derry NH
We learned this the hard way. I figured I could weed out the calls that would be dead ends before sending a tech out. The problem with that is people often don't give the entire truth or even worse, think that bottle of Pepsi they poured on their laptop isn't the problem. I offer free diagnosis and no fix/no fee in shop only. Onsite, its an hourly rate, 1 hour minimum.
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