Something about this PC Repair Website bothers me

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Man, have we totally destroyed this thread?

Don't feel bad, some threads were meant to be destroyed....
destroyed.gif
 
LOL> yes, this thread got destroyed. But everything is meant to be destroyed I guess....LOL
And a testimonial generator? wow. This is so wrong in so many ways. Shocked that that guy actually shows his face on there! People seriously use these??
 
You don't see Burger King saying McDonald's is good and vice versa. It's the nature of marketing to be cut throat and do everything possible to eviscerate the competition without getting too much blood on yourself in the process.

I get your point about respect, but that is something that simply doesn't exist in our modern society especially in the business world. I keep hoping some day it will make a comeback.

What about the Burger King commercial where The King broke in to McDonald's headquarters and stole the planes to the cheese burger.
 
I should probably stay out of this for my own sanity, but it's material from Robin Robin's Technology Marketing Toolkit, which, yes, I do subscribe to. You can assume and assert that all these people are shady, manipulative, and incompetent, but that's simply not the case.

I have to say that before I joined technibble I found the computer repair tool kit on the pirate bay. In that tool kit I found a link to this site. I had never been here before and what I found is what gave me the confidence to start my business. I must have read every article that Bryce wrote before I even clicked on the link to the Forum. The one message that convinced me that I wanted to be a part of this community and associate my business with it was Bryce's message to always take care of a customer and provide value. His repeated up and up message to take care of your customers and they will take care of you approach is the way I wanted to run my business. Not with fancy slogans or policy's that separate me from my customers. Not with a marketing campaign that gets me in the door just to to abuse the privilege. I am not out to get rich on one customer. However, I am out to be very successful and to be that way it takes superior customer service. People want to know that they are cared about. If I show my customers that I value there business and refuse to take advantage of them then they will not only come back to me but they will refer me to there friends.

With this in mind I don't know that I would want to associate myself with a system thats used by techs that are out to take advantage of people. It may reflect badly on my business and I am all about image.

I care so much about image that a few months ago I worked on a system and during the time I was there another system the company had crashed. The people supporting it blamed it on me even though I never touched it. Rather then get in to a war with another tech company that wanted to charge her $500 to fix the system they said i broke. I offered and fixed the system for free. Yes it was a BS deal but I care about what the customer thinks about me and when I was done the customer not only knew that the problem was not caused by me but they also knew that I care enough to help them.
 
LOL> yes, this thread got destroyed. But everything is meant to be destroyed I guess....LOL
And a testimonial generator? wow. This is so wrong in so many ways. Shocked that that guy actually shows his face on there! People seriously use these??

Learn to manipulate your customers in just 3 easy steps. :D
 
I don't know what you're referring to as "fallacious statements", but I have audio recordings to backup every testimonial on my site. I'm sorry if I've offended you. Best wishes.

I don't agree with your marketing strategy ether but i am not going to bag on you about it.

However, there are a few company's in my aria that do the same thing. Theres one that has bold print right on the top of his website that claims to be "The only certified tech in town" which is completely BS, obviously. Theres another one that has a website full of complete slams on other techs in the area He also claims to be local his name even implies he's a neighborhood tech but I have seen his add posted on craigs list for multiple surrounding city's claiming the same thing. I don't worry much about him though because his site looks like it was made by a 3rd grader.

To both of these examples if you have to lie to get business then it will not take long for your customers to wise up on you.
 
It's a shame ZenMike felt the need to delete his earlier post, his website doesn't give the impression he's reticent, especially how he speaks of fellow techs:
They take forever to call you back—hours, even days, go by and there's no response.

I must admit when I first read this thread I felt a little uncomfortable with techlabco's original condemnation of what I thought was a legitimate competitor

...until I clicked on the link.

It had a familiar look and feel about it, missing was the pragmatic approach of business which most of us experience day-to-day, to be replaced be an overly optimistic and flowery representation of what some might conceive as a positive vision. Now, I've seen these affiliate-type 'opportunities' before, but on the most part, they've been based upon the mantra "if you believe something can happen, it will happen", but this struck me as something that's a bit nasty, subversive and basically, a bit desperate. What's prompted this mood-shift? - affiliate (read consumer) disquiet that the original model doesn't actually deliver?

I haven't a clue who Robin Robbins is, but I guess he's seen by some as an online marketing guru who's spotted an 'opportunity' in the computer repair business and seeks to sell his 'knowledge & wisdom' to the gullible & desperate, if not directly but also through this awful business model of 'affiliation'*. I find it little sinister that when questioned (I use that word wisely), the disciples of this phenomena become defensive in an near cult-like manner. Are these people really independent-minded business-people or people who now dare not disbelieve?

There's no doubting the obvious parallels between the site mentioned here and the many others that appear to subscribe to the same model of online business, I could almost reverse-engineer the model in a sentence - sound authoritative, assert you're the best in the field, offer a free 'killer report' in return for an email address & contact information, but above all offer your own affiliate scheme . Oh, make sure you backdrop your obligatory personal picture and website with soft wholesome images. Yuk! It reminds me of the days when chocolate boxes were adorned with images of idealistic country locations that suggested your confectionery was the careful craft of a cottage industry, rather than the product of a global conglomerate that also produces liquid cheese in an aerosol can.

I hope this thread isn't killed, but it might be good to move it to Business & Legal where it might help other members spend their marketing budgets with due consideration for the probable payback. Oh, and if anyone here actually knows Robin, I'd like to hear his input in a free forum (or if anyone knows of one where he actually speaks freely), unless of course he too is the product of electronic manipulation. Also, is there anyone here who bought into this model, who can truthfully tell us if and how it's benefited their business and how much they invested into it? Or did you start you business because of this model?

*Where did old-fashioned commission based selling get lost in this?
 
especially how he speaks of fellow techs:

Have you read any of the horror stories on this forum? In some cases it is right. In a lot of cases business clients experience those very issues and is exactly why they are looking for another business to move to. It isn't him saying all of his competitors suck, stop taking it wrong. It is marketing using the negatives a person has with another company in order to gain their business. The fact that you have taken it as a personal attack to his competitors is pretty hillarious.

It must be hell watching commercials with you. How dare Coke say its refreshing, I hate it.

You might hate it but the marketing works. Computer repair companies aren't known for their excellent marketing tactics either so Robin (a female, a quick search on Google would have found this, but you have plenty of time to find a year-old post of another forum member to try to throw into their face) used it to her advantage to sell a kit to them. The kit is specifically targeted to to IT Consultant or Managed Services companies. ACRBO had a seminar with Robin also which you can view on the ACRBO member site.

I believe that the material is very-much over-the-top. I still get crap from them because I signed up for a free seminar a while back (not through ACRBO) and it is obvious. One marketing material had their "team" faces put on the heads of the A-Team members. Thing is, it's funny and engaging. If I could afford it, I would buy it and try to learn from it.
 
Do I detect another believer?

Yes I have read many of the horror stories on here, but I suspect many of them emanate from those who believe all you need is a template web site stuffed with false testimonies. I'd be surprised if many competent and confident techs would bother with such guff for their websites.
 
I have to say that before I joined technibble I found the computer repair tool kit on the pirate bay. In that tool kit I found a link to this site. I had never been here before and what I found is what gave me the confidence to start my business. I must have read every article that Bryce wrote before I even clicked on the link to the Forum. The one message that convinced me that I wanted to be a part of this community and associate my business with it was Bryce's message to always take care of a customer and provide value. His repeated up and up message to take care of your customers and they will take care of you approach is the way I wanted to run my business. Not with fancy slogans or policy's that separate me from my customers. Not with a marketing campaign that gets me in the door just to to abuse the privilege. I am not out to get rich on one customer. However, I am out to be very successful and to be that way it takes superior customer service. People want to know that they are cared about. If I show my customers that I value there business and refuse to take advantage of them then they will not only come back to me but they will refer me to there friends.

With this in mind I don't know that I would want to associate myself with a system thats used by techs that are out to take advantage of people. It may reflect badly on my business and I am all about image.

I care so much about image that a few months ago I worked on a system and during the time I was there another system the company had crashed. The people supporting it blamed it on me even though I never touched it. Rather then get in to a war with another tech company that wanted to charge her $500 to fix the system they said i broke. I offered and fixed the system for free. Yes it was a BS deal but I care about what the customer thinks about me and when I was done the customer not only knew that the problem was not caused by me but they also knew that I care enough to help them.

Your site does look a little naked without a "From the desk of vdub12" and a photo of you giving a thumbs up. ;)

That will only be 2 payments of $19.99 for the use of that idea.

Thanks in advance.
 
ACRBO had a seminar with Robin also which you can view on the ACRBO member site.
I know it organised by a member on here, but ACRBO is not recognised widely and never will be unless it makes a proper effort to uphold & monitor standards. Some of the horror stories posted on here are from ACBRO members, yet their 'membership' is upheld.
 
ACRBO...is this more of an Eastern organization? Noticed that alot of the leaderships reside on Eastern areas. What are other organizations for the West Coast area. I know it has nothing to do with this thread but it is related indirectly. I ask because I have always wondered about an organization that will help regulate the industry as there are alot of individuals running around offering services and disappear. Gives us a bad name.
 
Do I detect another believer?

Yes I have read many of the horror stories on here, but I suspect many of them emanate from those who believe all you need is a template web site stuffed with false testimonies. I'd be surprised if many competent and confident techs would bother with such guff for their websites.

lmao, you're hilarious. Where is the proof of his false testimonials? Oh right, you make up your own beliefs by taking a small hint of anything and going off on it.

I have some testimonials on my website. They follow the same pattern you "detected." Want to know why? My clients do not know how to write a testimonial. "Hey, thanx for fixing my comp." is not a valid or useful testimonial and it doesn't look professional on a website. I asked them for one, altered it and got their approval for the final version. I didn't want "you" or my real name to be in the testimonial, I wanted my business name in there as it is my brand.

You're complete lack of concept of what marketing is is hilarious. The fact that you just flat out ignore what anyone says is also hilarious. He said he has proof that his testimonials are true, your response is to continue by ignoring it and stating that they are false as if that is fact. That is ignorance and you living in your own world.

Sure, I admit he probably shouldn't have used a template word-for-word that tons of other websites use, but it is in no way any sort of reflection on how he conducts his business or how he treats his clients or even his personal beliefs of how his competitors operate. The fact that you and others on this forum have taken this and basically said he has no idea what he is doing, that he doesn't respect his fellow techs, that he has false testimonies on his website, etc etc. is simply pure ignorance. Sure it may (unlikely) be all true, but you can't come to these conclusions based on if someone uses a template or not. All he is doing is letting someone else who is better than himself at marketing take over his campaigns. I am sure he also doesn't write his own virus definitions and probably uses Google to research problems. All of us would be out of business if nobody made use of someone else's expertise.

I am more interested in hearing if the program actually works rather than insulting him for using it.
 
lmao, you're hilarious. Where is the proof of his false testimonials? Oh right, you make up your own beliefs by taking a small hint of anything and going off on it.

I have some testimonials on my website. They follow the same pattern you "detected." Want to know why? My clients do not know how to write a testimonial. "Hey, thanx for fixing my comp." is not a valid or useful testimonial and it doesn't look professional on a website. I asked them for one, altered it and got their approval for the final version. I didn't want "you" or my real name to be in the testimonial, I wanted my business name in there as it is my brand.

You're complete lack of concept of what marketing is is hilarious. The fact that you just flat out ignore what anyone says is also hilarious. He said he has proof that his testimonials are true, your response is to continue by ignoring it and stating that they are false as if that is fact. That is ignorance and you living in your own world.

Sure, I admit he probably shouldn't have used a template word-for-word that tons of other websites use, but it is in no way any sort of reflection on how he conducts his business or how he treats his clients or even his personal beliefs of how his competitors operate. The fact that you and others on this forum have taken this and basically said he has no idea what he is doing, that he doesn't respect his fellow techs, that he has false testimonies on his website, etc etc. is simply pure ignorance. Sure it may (unlikely) be all true, but you can't come to these conclusions based on if someone uses a template or not. All he is doing is letting someone else who is better than himself at marketing take over his campaigns. I am sure he also doesn't write his own virus definitions and probably uses Google to research problems. All of us would be out of business if nobody made use of someone else's expertise.

I am more interested in hearing if the program actually works rather than insulting him for using it.

WELCOME!




...to my ignore list.
 
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