slow to load aspx page

[acs]

Just come back from a client using xp IE 7 or 8 who is having problems loading an aspx file. The https//: url opens quickly but the aspx file just hangs. The file is on the sever. I have tried the various ssl tll settings in IE but it makes no difference.

I can access the aspx page from home but not from site.
I have wiresharked the page and there might be an issue with it's ssl cert but the page still loads ok from home.

For the next step I intend to change out the router but cannot see any thing on the router to prevent aspx loading. Any other ideas of where to look?

 

[NYJimbo]

Just come back from a client using xp IE 7 or 8 who is having problems loading an aspx file. The https//: url opens quickly but the aspx file just hangs. The file is on the sever. I have tried the various ssl tll settings in IE but it makes no difference.

I can access the aspx page from home but not from site.
I have wiresharked the page and there might be an issue with it's ssl cert but the page still loads ok from home.

For the next step I intend to change out the router but cannot see any thing on the router to prevent aspx loading. Any other ideas of where to look?

Its not the router, dont even bother with that. Its the PC, at least the software on it. Something isnt right with loading ASP or .net or any number of things.

Did you try it with Firefox or any other browser to see if it works ?
Is it just one site or ANY asp/aspx file?. Did you try all that ?

 

[thecoldone06]

Does it load quickly off site? ASP pages are parsed server side and not the PC.

 

[NYJimbo]

Does it load quickly off site? ASP pages are parsed server side and not the PC.

Yes, if the page(s) doesnt employ any client-side scripting. I think the OP needs to determine if its just one page or one site that is causing the problems.

 

[acs]

The page loads perfectly on my laptop when i am off site. If i go to site and use my laptop the page does not load. The same thing happens with a customers own lap top. Page works ok off site but not on site.
I have tried IE and firefox and that makes no difference.

I have consdiered that the aspx page might just be slow to load and the browsers are timing out.
It might just be that the server is over loaded and slow during the day it loaded ok on site after hours last night. let see what happens during office hours today.

 

[angry_geek]

You might check the internet settings and add the server/url to the safe list for the intranet.

 

[NYJimbo]

The page loads perfectly on my laptop when i am off site. If i go to site and use my laptop the page does not load. The same thing happens with a customers own lap top. Page works ok off site but not on site.
I have tried IE and firefox and that makes no difference.

I have consdiered that the aspx page might just be slow to load and the browsers are timing out.
It might just be that the server is over loaded and slow during the day it loaded ok on site after hours last night. let see what happens during office hours today.

Did you check other ASP/ASPX pages?. If not then this might have nothing to do with ASP/ASPX , it could just be a dns issue on loading some stupid thing like a third party counter or ad at a bottom/somewhere of the page, since you are locally using the dns servers if you are doing a DHCP connection at the clients location.

 

[acs]

Thanks for the suggestion guys.
The site is already in the allowed list.
I will try another asp page.
Also have a look at the html when the page loads to see if it is looking at another page.

 

[Doctor Micro]

Hmmm.... works okay offsite, works okay onsite after hours, doesn't work onsite during business hours. What does that tell you?

Any internet performance issue, as percieved at the desktop, is the result of any one of a number of factors in a long chain, and just like WWII ship convoys, what you see is the end result of the slowest component in the chain.

What does tracert tell you from the desktop during and after office hours?

I'm guessing your problem/s is/are right there in the office and their name is/are bandwidth. Is this a client-server network or peer-to-peer workgroup to a broaband router through a switch? Are the machines wired Cat5 or wireless through the router? How many machines? Commercial-grade router or consumer model off the retail shelf?

 

[PatrickB]

Some businesses selectively block some scripting. I have experienced web pages that do not display correctly due to this filtering.

-- Patrick B.

 

[Doctor Micro]

Addendum to my previous post

Sounds suspiciously like one of my clients. Network and Internet performance sucks during the day when everybody is in and logged on, and pretty zippy after hours when everybody has gone home. Decent server, 8 modern XP Pro workstations with plenty of RAM, client-server, wired Cat5e 100Mbps, ADSL on a Cisco Router and switch, etc.. Should be no problem, right?

Throw in all desktops running weatherbug, RSS feeds, multiple webpages open on each desktop with auto-refreshing flash content, streaming audio from online radio to their headphones and low-volume speakers, cutesy emails they pass around with links to Flixxy and YouTube and you have the performance equivalent to a slug. Simple HTML sites come up pretty quick, but complex pages take minutes to load. They complain about the network, but nobody wants to change their habits or give up their goodies. *shrug*

Sounds a lot like what you're experiencing.

 

[acs]

" Is this a client-server network or peer-to-peer workgroup to a broaband router through a switch? Are the machines wired Cat5 or wireless through the router? How many machines? Commercial-grade router or consumer model off the retail shelf"

This is a client server network cat5 to a consumer adsl router. Tracert had each step about 40ms. The base https url was accessable but not the aspx page which just times out until after the end of the working day.

Not been to site today but understand that they have been able to connect as required during the working day today. So I am going to put this one down to a congested / slow asp server and not anything to do with there systems.

Thansk for your suggestions

 

[Doctor Micro]

Okay. Thanks for the update, and I think you're probably correct about network congestion. That being the case, you may get called about this again sometime in the future.

 

[Galdorf]

I had this happen at a lawyers office found out that office workers were downloading/uploading music on limewire other secretary was playing poker online lol.

During day they were having feed problems during night it was zippy best thing to do is to packet shape and block p2p the lawyer had me block it now the network is good.

Its amazing what happens when music is shared on p2p by 5 people on network it can bring it to it's knees.

 

[Doctor Micro]

Wow

Talk about deja vu!

I also had a lawyer client with almost the exact same situation. Secretary & Paralegal both had chat clients and Limewire running on their systems. Shared folder in both cases was ..\documents and settings\[username]\My Documents. When I showed the lawyer that all of her torts, briefs, client records, billing statements, etc. were being shared to the world on Limewire, she was horrified.

Neither the secretary nor the paralegal had installed those programs themselves; they had been allowed to let their children come in the office after school and use the computers to ostensibly "do their homework" (yeah, right). The kids did what kids do best, treat the computers as their own, with no thought or clue as to the consequences or ramifications.

Needless to say, both PCs were thoroughly de-crapified, the administrator password changed to one that only I and the lawyer herself knew, and the user accounts changed to Limited Accounts, P2P ports blocked at the router, a robust antivirus/antispyware solution installed, and a little training for the staff on office computer use and Privacy Act violations.

 

[Doctor Micro]

Maybe we should have a new Forum category called "Share your Horror Stories"