Showing Prices Vs. Not showing Prices

[RoseburgHelpDesk]

I am looking at several different options for the near future of whether to keep posting prices or remove them. Change from hourly to set prices. A few questions I have on pricing are as follows:

If you show pricing, how has that affected your business?

Are your prices clearly shown, by hour or flat rate?

If you don't show pricing, why did you decided to not post?

What kind of pricing scheme do you have?

Have either of these options seemed to increase customers to your shop?

My main point is to find out if it helps us to post or not post. A lot of chops in my area don't seem to post info and seem to be very vague on there website. They are still in business after several years and obviously doing well enough. I am just trying to see how I might be able to do changes to gather a larger customer base. I've thought that if a pull prices off my site I might get more calls from people at least trying to get pricing info. Any thoughts on this idea?

 

[Slaters Kustum Machines]

Not sure how it has affected my business as I have always shown prices. My prices are clearly stated for both hourly (business) and flat rate.

 

[RoseburgHelpDesk]

Not sure how it has affected my business as I have always shown prices. My prices are clearly stated for both hourly (business) and flat rate.

After looking it seems like you price each service and not like I do where I price it all on a page. How well does the flat rate work and why not go hourly?

 

[coffee]

After looking it seems like you price each service and not like I do where I price it all on a page. How well does the flat rate work and why not go hourly?

I charge a flat rate for residential and hourly for businesses.

I find that some repairs if charged hourly to a residential customer would be too expensive. The customer would turn down the repair. A flat rate, Even though you earn a bit less you will get the repair ok on it. Besides, Residential repairs really are not too difficult just time consuming. Good example is replacing a main board in a laptop. Repairs in the business field can get more complicated and thus warrant an hourly rate. Business service calls require more knowledge and work in most instances.

Perhaps its just me.

coffee

 

[CLC]

I charge a flat rate for residential and hourly for businesses.

This is what I try to do most of the time, unless I'm called onsite to residential client, then its always hourly.

 

[RoseburgHelpDesk]

This is what I try to do most of the time, unless I'm called onsite to residential client, then its always hourly.

I notice you also don't post prices. Why don't you show them? I am thinking of some changes to my site www.roseburghelpdesk.com/prices

 

[CLC]

I notice you also don't post prices. Why don't you show them? I am thinking of some changes to my site www.roseburghelpdesk.com/prices

I think the main reason I don't show them is 90% of the people that call come in for a repair. I want them to call and talk to me instead checking my prices.

 

[RegEdit]

When I was in business I found that it saved me a LOT of time if I explained EVERYTHING (price structure, what work I do, etc) on my website.

 

[redmon]

We designed our website like a sales pitch. We post prices only when we believe they will be perceived as a benefit to clients. On our home page we list our low rate $79 virus removal(loss leader) to attract customers. We also list our data recovery rate because we feel it is a benefit to clients (lower than most). Other than that we don't list most of our rates.

 

[RoseburgHelpDesk]

We designed our website like a sales pitch. We post prices only when we believe they will be perceived as a benefit to clients. On our home page we list our low rate $79 virus removal(loss leader) to attract customers. We also list our data recovery rate because we feel it is a benefit to clients (lower than most). Other than that we don't list most of our rates.

What is your website address?

 

[CompConfig]

We don't post prices, I like people to call so we can talk with them. A way to start a relationship. We are very different from most as prices are set as guidelines. Most of our clients are on site business. We will quote over the phone our hourly rate but often we will offer to come down and evaluate the entire job and offer to charge a flat rate for the project. We know it is not the way most businesses work but it has worked for us for 20 years now.

 

[RoseburgHelpDesk]

We don't post prices, I like people to call so we can talk with them. A way to start a relationship. We are very different from most as prices are set as guidelines. Most of our clients are on site business. We will quote over the phone our hourly rate but often we will offer to come down and evaluate the entire job and offer to charge a flat rate for the project. We know it is not the way most businesses work but it has worked for us for 20 years now.

Your site looks good except on a mobile device. I understand your reason to not post prices.